[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All American Express jobs](https://jobs.opennash.com/companies/american-express/) · [Search jobs](/search/) American Express · New York, NY # Senior Manager, Digital Product Management – Digital Wallets, Product Enablement New York, NY, United States Hybrid Full-time Manager or lead Product Listed on American Express’s official careers site. Posted October 19, 2026. Check that it is still open and apply there. [Apply on American Express’s careers site →](https://egug.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/26014824) [OpenNash Jobs](https://jobs.opennash.com/) / [American Express](https://jobs.opennash.com/companies/american-express/) / Senior Manager, Digital Product Management – Digital Wallets, Product Enablement ## Job description The Global Merchant & Network Services (GMNS) Product organization is seeking a Senior Manager, Digital Product Management to join our Digital Wallets team and help shape the future of digital payments at American Express. Within GMNS Product, the Network Product team develops and manages payment products and services for American Express Global Network issuers, acquirers and merchants. Our remit spans existing Network capabilities, development of new products and services, and the end-to-end partner lifecycle. Our solutions support both proprietary and third-party partners globally, enabling secure and seamless transactions across the American Express Network. This Senior Manager will lead cross wallet product strategy and operational scalability across the Digital Wallets portfolio. The role will work horizontally across wallet products to drive product readiness for platform changes and migrations, support partner and market enablement, drive adoption of new features, and translate partner requirements and production learnings into product enhancements and reusable capabilities. They will partner closely with Technology, Digital Labs, Partner Enablement, and external strategic partners to continuously simplify and scale how Digital Wallet capabilities are delivered globally. ## Responsibilities ### What You'll Do - Serve as a cross-wallet product leader and SME, developing deep expertise in Digital Wallet architecture, APIs, integration models, and requirements to provide product guidance across partner, market, platform, and production needs - Own and deliver cross-wallet product enhancements that emerge from partner, market, onboarding, platform, and production needs, translating requirements into scalable solutions and driving capabilities from prioritization and discovery through delivery and launch - Provide product leadership for partner and market enablement, partnering with Partner Enablement teams to assess new requirements, support product governance and approvals, and resolve complex product questions - Lead product readiness for platform changes and migrations, assessing impacts to products and issuers, defining requirements, managing dependencies, coordinating issuer migration planning, readiness, and communications, and partnering with Technology and Partner Enablement teams to execute successful migrations - Lead the product response to material production issues and escalations, driving alignment on solutions, communicating impacts and status, securing leadership decisions where needed, and translating recurring issues into longer-term product improvements - Drive adoption of new Digital Wallet features and capabilities, partnering with wallet Product leads, Partner Enablement, and other stakeholders to identify adoption barriers and opportunities to improve how capabilities are brought to market Continuously improve the Digital Wallet onboarding and operating model, using partner, market, and production learnings to simplify and standardize requirements, processes, tools, and capabilities to reduce friction and increase scalability globally ## Qualifications ### What We're Looking For We’re looking for a product leader who is equally comfortable thinking strategically and getting into the details required to deliver. You bring strong product judgment, curiosity, and customer empathy, and you thrive in environments where success depends on collaboration, influence, and navigating complexity. ### Minimum Qualifications - 3+ years of digital product management experience, with a track record of building and launching high-impact digital products or experiences - Demonstrated end-to-end product ownership and judgment, with the ability to independently structure ambiguous problems, develop a point of view, prioritize competing needs, and drive work through resolution - Strong technical aptitude with the ability to understand APIs, platform architectures, service dependencies, and system integration patterns, and translate technical concepts into product decisions Intellectually curious and systems thinking mindset, with the ability to connect dots across partners, markets, products, and platforms and identify opportunities to simplify and scale Detail-oriented and analytical; adept at framing key questions, interpreting data and qualitative inputs, assessing impacts, and making informed product decisions Exceptional communication and relationship-building skills with the ability to simplify complex topics, develop clear recommendations, influence and align stakeholders to drive execution Customer and partner centric mindset with a passion for building exceptional products and services and ability to understand diverse user needs and translating them into product requirements and solutions Comfortable with iteration and feedback; embraces a test-and-learn approach and continuously adapts based on user insights, data, and team inputs Experience in digital payments, wallets, fintech, consumer technology, platform products, or related digital ecosystems preferred - Bachelor’s degree required Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions ## At a glance - Posted by the employer: Oct 19, 2026 - First seen by OpenNash: Oct 25, 2026 - Last checked: Oct 25, 2026 - Listed for: 6 days - Location: New York, NY, United States - Work arrangement: Hybrid - Employment type: Full-time[Apply on American Express’s careers site →](https://egug.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/26014824) ## More jobs at American Express ### [Campus Graduate Full-Time Senior Associate - 2027 Digital Product Management, Enterprise Technology Services- New York, NY](https://jobs.opennash.com/companies/american-express/jobs/e57971fc524034b49776/) New York, NY, United States ### [Campus Graduate Masters Summer Internship Program - 2027 Digital Product Management, Enterprise Technology Services- New York, NY](https://jobs.opennash.com/companies/american-express/jobs/fb6d3a83c45496058dd4/) New York, NY, United States ### [Campus Graduate Masters Summer Internship Program - 2027 Product Management, Global Commercial Services - New York, NY](https://jobs.opennash.com/companies/american-express/jobs/935c049394a2169157da/) New York, NY, United States ### [Campus Graduate Masters Summer Internship Program - 2027 Product Management, Global Merchant & Network Services - New York, NY](https://jobs.opennash.com/companies/american-express/jobs/233f012f5184e92ee8f8/) New York, NY, United States ### [Campus Undergraduate Full-Time Associate - 2027 Digital Product Management, Enterprise Technology Services- New York, NY](https://jobs.opennash.com/companies/american-express/jobs/b9711be88074d439e954/) New York, NY, United States ## Similar jobs at other companies ### [Private Bank, Digital Product Strategy - Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/43ca407811aadc9d0e9c/) JPMorganChase · New York, NY, United States ### [Senior Product Associate, Digital Channels, Chase Travel](https://jobs.opennash.com/companies/jpmorganchase/jobs/127cc75fd4751b140212/) JPMorganChase · New York, NY, United States ### [Product Owner Digital - B2C Search](https://jobs.opennash.com/companies/autozone/jobs/4c15363f411f2530f2d8/) AutoZone · Memphis, TN, United States ### [Manager, Product - Digital Advisor Experience Practice Development](https://jobs.opennash.com/companies/thrivent-financial/jobs/ddfb0b86022ad5610637/) Thrivent Financial · United States ### [Sr Product Manager, Digital – Agentic Experiences](https://jobs.opennash.com/companies/target/jobs/cb8b0ad6364e00feb842/) Target · Minneapolis, MN OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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