[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All American Express jobs](https://jobs.opennash.com/companies/american-express/) · [Search jobs](/search/) American Express · BA, Argentina # GMO - Merchant Onboarding - Customer Care Professional with advanced French and English skills BA, Argentina Hybrid Part-time Customer Support Listed on American Express’s official careers site. Posted October 20, 2026. Check that it is still open and apply there. [Apply on American Express’s careers site →](https://egug.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/26015403) [OpenNash Jobs](https://jobs.opennash.com/) / [American Express](https://jobs.opennash.com/companies/american-express/) / GMO - Merchant Onboarding - Customer Care Professional with advanced French and English skills ## Job description The role is within Global Merchant Operations (GMO). The team supports American Express merchant acquisition across European markets, playing a key role in enabling new merchants to accept American Express by managing the operational setup process following the execution of commercial agreements. This role is responsible for supporting the end-to-end merchant setup process, including the comprehensive review and validation of commercial agreements and supporting documentation to ensure accuracy, completeness, and alignment with established requirements. ## Responsibilities Perform comprehensive reviews and validation of commercial agreements and supporting documentation to ensure completeness, accuracy, and alignment with established requirements. Identify documentation gaps or inconsistencies and partner with internal and cross-functional teams to resolve them in a timely manner. Accurately capture and maintain merchant information across American Express systems, ensuring high standards of data quality and operational excellence. Manage assigned cases efficiently, balancing productivity, accuracy, and quality while meeting established service levels and operational targets. Build strong relationships with internal partners and cross-functional stakeholders, providing effective support throughout the merchant setup process. Contribute to a culture of continuous improvement by identifying opportunities to simplify processes, enhance controls, and improve the overall merchant onboarding experience. ## Qualifications Advanced proficiency in written and spoken French and English is required. Availability to work Monday through Friday. Flexibility is required. Strong attention to detail and ability to review documentation accurately and thoroughly. Ability to work effectively in a fast-paced, structured, and metrics-driven environment while managing multiple priorities. Strong organizational, analytical, and problem-solving skills, with the ability to identify discrepancies and determine appropriate next steps. Strong written and verbal communication skills, with the ability to collaborate effectively with internal and cross-functional stakeholders. Ability to navigate multiple systems and applications efficiently in a Windows-based environment. Demonstrated adaptability, resilience, and ownership, with a proactive approach to resolving issues and meeting operational requirements. Previous experience in operations, back-office processes, document review, data processing, merchant onboarding, or similar roles is a plus. High school diploma or equivalent required. Bachelor’s degree preferred. ## At a glance - Posted by the employer: Oct 20, 2026 - First seen by OpenNash: Oct 25, 2026 - Last checked: Oct 25, 2026 - Listed for: 5 days - Location: BA, Argentina - Work arrangement: Hybrid - Employment type: Part-time[Apply on American Express’s careers site →](https://egug.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/26015403) ## Hiring at American Express - Open jobs: 395 - New in the last 7 days: After two weekly collections - Tracked since: Jul 10, 2026 [All American Express jobs](https://jobs.opennash.com/companies/american-express/) · [Weekly hiring report](/reports/hiring/) ## More jobs at American Express ### [Customer care professional with advanced French or German and English skills](https://jobs.opennash.com/companies/american-express/jobs/a08448ddf6e799c1fa69/) BA, Argentina ### [Customer care professional with advanced French - Commercial Back Office](https://jobs.opennash.com/companies/american-express/jobs/9f5e8311a410cb913d22/) BA, Argentina ### [Customer care professional with advanced French or German and English skills - Credit Balance Refund](https://jobs.opennash.com/companies/american-express/jobs/5bd85684dd4fa7c16476/) BA, Argentina ### [Account Protection Customer Care Specialist - German Speaker](https://jobs.opennash.com/companies/american-express/jobs/db1112bff0035eff304e/) Madrid, Spain ### [Bilingual Insurance Claims Representative - Hybrid](https://jobs.opennash.com/companies/american-express/jobs/a1ad5844eb4d1042c839/) Mexico ## Similar jobs at other companies ### [Merchant Onboarding & Experience Specialist](https://jobs.opennash.com/companies/meituan/jobs/e47783da7284e7a268a7/) Meituan · 利雅得 ### [GMO Assistant](https://jobs.opennash.com/companies/siemens-energy/jobs/3ec596220a367a990d0a/) Siemens Energy ### [Program Manager, Merchant Onboarding](https://jobs.opennash.com/companies/uber/jobs/541bd0b969ae4ba448e5/) Uber · CMX, Mexico ### [Merchant Onboarding Manager](https://jobs.opennash.com/companies/adyen/jobs/3e3523c5dc358d53d547/) Adyen · Singapore ### [Sr. Sales Vendor (BPO) Manager - Merchant Onboarding Operations (US&C)](https://jobs.opennash.com/companies/uber/jobs/6b00788e8e98afb95e7c/) Uber · Philippines OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)