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American Express · Gurugram, HR, India

# Manager - Operations Risk Management

Gurugram, HR, India Hybrid Full-time Manager or lead Executive & Management 

Listed on American Express’s official careers site. Posted October 14, 2026. Check that it is still open and apply there.
[Apply on American Express’s careers site →](https://egug.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/26012559)

[OpenNash Jobs](https://jobs.opennash.com/) / [American Express](https://jobs.opennash.com/companies/american-express/) / Manager - Operations Risk Management

## Job description

Operational Risk Management is looking for a Manager of Testing, Monitoring, Aggregation and Reporting to manage a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

## Responsibilities

The Manager, Operational Risk Management (ORM), Independent Monitoring and Testing: Manage an independent testing and monitoring program based on an annual risk assessed plan and testing methodology. Develop a comprehensive universe of targeted coverage for operational risk that supports a risk-based annual plan. Independently monitor operational risk trends and activities. Manage and perform an effective challenge process based on a defined criteria and build into annual plan.

Manage independent 2LoD testing of ORs, incl. integration of methodologies and test plans to address interconnected risks. Coordinate a holistic, de-duplicated independent risk assessment process. Proactively identify areas for high risk for intervention. Manage cross-functional Communities of Practice (CoPs) to share best practice techniques and pioneer new methodologies. Drive reporting to the Enterprise Risk Management Committee, Board of Directors and Senior Management on OR topics, and provide support and oversight with associated Communities of Practice.

Be a key leader for sharing insights, better practices, themes, etc. across the enterprise.

## Qualifications

### Preferred

Bachelor’s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.

### Experience in at least one of the following

Translating operational risk strategy and appetite into execution guidelines. Review the tracking and identifying of issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds. Oversee the implementation of the operational risk governance frameworks. Communicating and ensuring understanding and adherence to operational risk procedures and standards. Manage the operational risk exam management processes.

Experience in financial services industry

## At a glance
- Posted by the employer: Oct 14, 2026
- First seen by OpenNash: Oct 18, 2026
- Last checked: Oct 18, 2026
- Listed for: 4 days
- Location: Gurugram, HR, India
- Work arrangement: Hybrid
- Employment type: Full-time[Apply on American Express’s careers site →](https://egug.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/26012559)

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