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American Express · Gurugram, HR, India

# Apprentice

Gurugram, HR, India Hybrid Early career 

Listed on American Express’s official careers site. Posted October 16, 2026. Check that it is still open and apply there.
[Apply on American Express’s careers site →](https://egug.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/26014866)

[OpenNash Jobs](https://jobs.opennash.com/) / [American Express](https://jobs.opennash.com/companies/american-express/) / Apprentice

## Job description

Every one of our Operations Team Care Professionals represents the American Express Brand. They take their work personally because they’re more than a friendly voice, they’re problem solvers and relationship builders. The people you’ll work with, and the customers you’ll care for, value your passion and unique personality as much as we do. We manage the customer relationship with the bank by managing everything from updating addresses to processing applications.

## Responsibilities

Managing and processing New Banking products applications Servicing Clients through Inbound/Outbound calls, Shift timings -24×7 Rotational. Ensure established compliance measures are met when completing set-up and maintenance of accounts. Check against incoming Banking Products Applications ensuring that AXP meets its regulatory, fraud, risk, AML, and due diligence requirements. Multitask and efficiently navigate through multiple screens and systems to effectively provide extraordinary customer care Work in a fast-paced, structured service center environment.

Document necessary account information and offer solutions that benefit the customer and our business. Maintain acceptable performance standards. Error free, Effective and efficient processing of applications.

## Qualifications

### Minimum Qualifications
- Bachelor’s degree Not more than
- 5 years of difference between highest education degree completion date and joining date Should not have enrolled in any prior Government Apprenticeship programs
- Strong attention to detail and accuracy Good communication and interpersonal skills A willingness to learn and adapt to new tasks and challenges

### Preferred Qualifications

Proficiency in basic computer applications (e.g., Microsoft Office Suite) Ability to work effectively in a team environment Compliance Language At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviours, and an unwavering commitment to back our customers, communities and colleagues. As part of Team Amex, you’ll experience this powerful backing: Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Career development and training opportunities

## At a glance
- Posted by the employer: Oct 16, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 7 days
- Location: Gurugram, HR, India
- Work arrangement: Hybrid[Apply on American Express’s careers site →](https://egug.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/26014866)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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