[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All América Móvil jobs](https://jobs.opennash.com/companies/america-movil/) · [Search jobs](/search/) América Móvil · Zagreb # Devices Operations Senior Specialist – Device Quality & Circular Economy (f/m) Zagreb Full-time Senior individual contributor Manufacturing & Production Listed on América Móvil’s official careers site. Posted October 6, 2026. Check that it is still open and apply there. [Apply on América Móvil’s careers site →](https://jobs.a1.com/hr/jobs/job/9152-devices-operations-senior-specialist-%e2%80%93-device-quality-circular-economy-fm) [OpenNash Jobs](https://jobs.opennash.com/) / [América Móvil](https://jobs.opennash.com/companies/america-movil/) / Devices Operations Senior Specialist – Device Quality & Circular Economy (f/m) ## Job description ### Mobiteli, pametni satovi, konzole, AIoT uređaji sva potrošačka elektronika koju korisnik kupi u A1 centru ili online prolazi kroz naš tim. Odjel za upravljanje portfeljem i operacijama uređaja dio je A1 Marketinga i vodi cijeli put uređaja: od nabave i izlaska na tržište, preko pretprodaje, do postprodaje. U toj priči ti brineš o kvaliteti. Uređaji koje prodajemo moraju biti pouzdani, a kad nešto pođe po zlu, korisnik treba brzo dobiti rješenje. Gradimo okruženje u kojem su svi dobrodošli, a raznolikost smatramo našom prednošću i važnim dijelom našeg uspjeha. Što ćeš raditi? Rješavati reklamacije, prigovore i zahtjeve za servis, jamstvo, zamjenu i povrat Pratiti koji se uređaji najčešće kvare ili vraćaju i zašto, a ponavljajuće kvarove rješavati s dobavljačima Testirati nove uređaje prije izlaska na tržište Upravljati ponudom obnovljenih i rabljenih uređaja i brinuti o njihovoj kvaliteti Pratiti popravke od zaprimanja do povratka korisniku i pojednostavljivati postprodajne procese Razvijati program otkupa (Buyback) i druge inicijative cirkularne ekonomije Pripremati podatke za interne i ESG izvještaje Što očekujemo od tebe? Minimalno dvije godine iskustva u postprodaji, servisu, reklamacijama ili kontroli kvalitete Poželjna VŠS ili VSS Dobro poznavanje Excela i MS Officea Napredno znanje engleskog jezika Analitičnost, organiziranost i orijentiranost na rješenja Prednost: poznavanje potrošačke elektronike i testiranja mobilnih telefona, znanje SAP-a Što možeš očekivati od nas? Prilike za osobno i profesionalno usavršavanje, uključujući mentora koji će ti pružiti podršku i smjernice pri uhodavanju u posao Klizno radno vrijeme i mogućnost rada izvan ureda najmanje jedan dan tjedno za bolju ravnotežu privatnog i poslovnog života Bonuse za uspješne poslovne rezultate, božićnicu, regres, naknadu za prehranu, naknadu za prijevoz i druge financijske pogodnosti Subvencionirane nenamjenske gotovinske kredite uz kamatnu stopu od samo 2% Besplatnu mobilnu tarifu za privatne i poslovne svrhe, uz povoljne uvjete za kućni internet, TV pakete i telefon Dopunsko i dodatno zdravstveno osiguranje, putno osiguranje te 24-satno osiguranje od nezgode Dodatan slobodan dan za rođendan, volontiranje, darivanje krvi i slobodan dan za roditelje prvašića na prvi dan škole Restoran i kafić na A1 kampusu s povoljnim cijenama za zaposlenike, besplatan parking Fitness centar na A1 kampusu s teretanom, bazenom i saunama te MultiSport i PassSport karticu Vrtić na A1 kampusu s prednošću upisa za A1 zaposlenike, mogućnost 6-satnog radnog vremena nakon rodiljnog dopusta uz puni iznos plaće te baby bonus za rođenje djeteta Razne popuste na wellness, kulturne, gastro, medicinske i druge usluge Anoniman i besplatan program pomoći zaposlenicima kroz stručnu pomoć u različitim životnim situacijama Prijavi se do 18.10.2025.! ## At a glance - Posted by the employer: Oct 6, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 11, 2026 - Listed for: 5 days - Location: Zagreb - Employment type: Full-time[Apply on América Móvil’s careers site →](https://jobs.a1.com/hr/jobs/job/9152-devices-operations-senior-specialist-%e2%80%93-device-quality-circular-economy-fm) ## More jobs at América Móvil ### [Revenue Assurance Specialist (f/m)](https://jobs.opennash.com/companies/america-movil/jobs/44ceea588baca12e8828/) Zagreb ### [Devices Operations Senior Specialist – Retail Stock & Merchandising (f/m)](https://jobs.opennash.com/companies/america-movil/jobs/f83556d429bf8d239cdc/) Zagreb ### [Digital Sales Advisor (f/m)](https://jobs.opennash.com/companies/america-movil/jobs/5359e96f40ca5601a380/) Zagreb ### [Growth Services and Product Expansion Expert (f/m)](https://jobs.opennash.com/companies/america-movil/jobs/72d18ebdaef81e833939/) Zagreb ### [ICT Presales Expert (f/m)](https://jobs.opennash.com/companies/america-movil/jobs/7074da6e6abe11a6a88b/) Zagreb ## Similar jobs at other companies ### [Staff Engineer, Electrical Devices, Supplier Quality Engineering](https://jobs.opennash.com/companies/sandisk/jobs/49d1dcd7669b725ed08c/) Sandisk ### [Director, Quality & Compliance-Image Guided Therapy Devices](https://jobs.opennash.com/companies/philips/jobs/1e2bf7943aa0e5d2323b/) Philips ### [Regional Portfolio Manager - Field Devices](https://jobs.opennash.com/companies/siemens/jobs/3a923de3e9b94c2e372c/) Siemens ### [Quality Operations Supervisor](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/c729eae8eb80e5eb418f/) Thermo Fisher Scientific · Covingham, Swindon, Wiltshire, United Kingdom ### [Regional Etail Quality Improvement Manager (Operations)](https://jobs.opennash.com/companies/deutsche-post/jobs/b1ce360da0867c043df7/) Deutsche Post · Mumbai, Mahārāshtra, India OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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