[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Amcor jobs](https://jobs.opennash.com/companies/amcor/) · [Search jobs](/search/) Amcor · Montreuil Bellay, FR # Customer Service Assistant Montreuil Bellay, FR On-site Customer Support Listed on Amcor’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there. [Apply on Amcor’s careers site →](https://jobs-sf.amcor.com/job/Montreuil-Bellay-Customer-Service-Assistant/1372789455/) [OpenNash Jobs](https://jobs.opennash.com/) / [Amcor](https://jobs.opennash.com/companies/amcor/) / Customer Service Assistant ## Job description ### Job Details Position Job Title Customer Service Assistant - Assistante Commerciale BG and BU: Amcor Flexibles Europe, Middle East & Africa (AFEMEA) ### Function Operations Sub-Function: Customer Service Location: Montreuil Belley, France – on site role Line Manager’s Job Title: Customer Service Coordinator Contract Type: Permanent ### Job Purpose The Customer Service Assistant is the central point of contact between our customers and Amcor Flexibles EMEA and is therefore a central figure to deliver the best possible customer experience. This role is to be held by a person who has a very customer centric mindset (both with internal and external customers) and can work independently as part of a local and remote team. The role requires autonomy, a high level of self-organization and the ability to manage and communicate to various stakeholders at different levels. Continuous improvement is a critical part of the role: the right candidate is willing to continuously learn and apply new ways of working while working to improve our service to customer. Job Dimensions & Scope Internal & external relationships Plant neighbouring functions: quality, supply chain, planning, logistics, production and more Sales teams across the business unit Customer Service function External customers ### Principal Accountabilities Manage customer demand from initial order placement through to delivery, utilizing all resources to manage customer orders. Continuously strive to improve customer relations with prompt, efficient service, using own initiative to resolve complex problems when they arise. Proactively looks for better ways of working in order to ensure we provide the best service possible to our customers. Works closely with the following functional areas to monitor customer requirements throughout the order fulfilment process, advising Customers and Sales of any significant delays and helping to provide alternatives to ensure customer expectations are fulfilled: Sales, Marketing, Finance, Logistics, Quality, R&D, Supply Chain and Operations. Coordinate the expediting of rush shipments, where necessary and monitors their progress to delivery. Shares customer forecasts to support the demand planning process and works closely with colleagues in operations to manage any potential shortages or delays. Proactively manage customer finished goods levels and aged inventory. Manage customer complaints. Consistent focus on gaining knowledge through use of best practices and standard procedures. To keep all OHSE and hygiene standards given by Amcor and local legislation Other duties as assigned. Qualifications/Requirements Formal ### Qualifications and Experience Experience in a similar position, preferably in a packaging or manufacturing environment Strong Excel skills appreciated Experience of SAP and Salesforce.com preferred Fluent in English & French ### Specific Skills and Abilities Customer Focussed Results Orientated Excellent interpersonal and communication skills Ability to build collaborative relationships Excellent time management and organisational skills Ability to work as part of a multi structure team Self-motivated ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 20, 2026 - Last checked: Oct 20, 2026 - Listed for: Under a day - Location: Montreuil Bellay, FR - Work arrangement: On-site[Apply on Amcor’s careers site →](https://jobs-sf.amcor.com/job/Montreuil-Bellay-Customer-Service-Assistant/1372789455/) ## More jobs at Amcor ### [Customer Service Manager Global Key Accounts](https://jobs.opennash.com/companies/amcor/jobs/c597502d5278c2f8e6b2/) Lodz, PL Novy Bydzov, CZ ### [Customer Service Rep -ASC](https://jobs.opennash.com/companies/amcor/jobs/5e17102a9795972faaab/) ASC Reidsville NC ### [Customer Service Representative](https://jobs.opennash.com/companies/amcor/jobs/2aa41dcab4919c039893/) Barbezieux, FR ### [Customer Service Representative](https://jobs.opennash.com/companies/amcor/jobs/c6631afb46bd71a496f2/) Lodz, PL Porto, PT Prague, CZ Burgos, ES, CP ### [Customer Service Representative](https://jobs.opennash.com/companies/amcor/jobs/f34c7245ad781ae73f6a/) Zlotow, PL Alzira, ES Burgos, ES, CP ## Similar jobs at other companies ### [Assistant Client Support Officer, Customer Service (Cantonese-speaking)](https://jobs.opennash.com/companies/ntt/jobs/b0612df5c6ac788b7f89/) NTT · Cyberjaya, Selangor, Malaysia ### [Assistant Manager, Customer Service, Intermediates Asia Pacific](https://jobs.opennash.com/companies/basf/jobs/f250ec9b4d4d3d0c017c/) BASF · ${htmlLocations} ### [Food Service Customer Service Representative](https://jobs.opennash.com/companies/couche-tard/jobs/d002e32f6351e8e6bc39/) Couche Tard ### [Field Service Technician - Chicago, IL Mobility Customer Service](https://jobs.opennash.com/companies/siemens/jobs/b78bbec4eb6830408f1e/) Siemens ### [Internship: Customer Operations Department: customer service and order management](https://jobs.opennash.com/companies/abb/jobs/049e0b970d53505d0f6e/) ABB · Sant Quirze del Valles, Barcelona, Spain [Customer Support jobs](/functions/customer-support/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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