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Amazon · Portland, OR

# Support Engineer III-Ext - AMZ10449041

US, OR, Portland $121,000/year Operations 

Listed on Amazon’s official careers site. Posted October 13, 2026. Check that it is still open and apply there.
[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10577069/support-engineer-iii-ext-amz10449041)

[OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Support Engineer III-Ext - AMZ10449041

## Job description

MULTIPLE POSITIONS AVAILABLE

### Employer

AMAZON WEB SERVICES, INC.

### Offered Position

Support Engineer III-Ext

### Job Location

Portland, Oregon

### Job Number

AMZ10449041

### Position Responsibilities

Provide technical support, including fielding and handling customer issues via phone, chat, and email. Apply advanced troubleshooting techniques to provide unique solutions for critical, highly complex, customer problems that span multiple AWS services. Work with development teams to establish and improve end-to-end service support. Drive customer communication during critical events. Write tutorials, how-to videos, and other technical articles for the AWS customer community and internal training.

Assist customers on a wide variety of topics, including AWS cloud architecture, migration and troubleshooting complex performance issues. Mentor junior support engineers.

### Position Requirements

Bachelor's degree or foreign equivalent degree in Computer Science, Information Science, Information Technology, Engineering, Mathematics, Physics, or a related field and one year of experience in the job offered or a related occupation. Employer will accept three years of experience in the job offered or a related occupation as equivalent to a bachelor's degree and one year of experience. Must have one year of experience in the following skill(s): (1)

Linux or Windows systems administration; and (2) at least one of the following: (i.) database administration in MySQL, Oracle, PostgreSQL, MS-SQL, or MariaDB; (ii.) working with one of the following NoSQL technologies (DynamoDB, Redis, MongoDB, or Cassandra), and ETL tools in managing data workflow jobs; (iii.) Network administration (DNS, TCP/IP, BGP, Load

Balancing, software-based IPSEC, SSL-based VPN solutions), and Virtualization (Hypervisors, VMware, or Xen); (iv.) working with one of the following programming languages (C++, Java, C#,.NET, Node.js, PHP, Python, or Ruby); or (v.) Chef/Puppet experience or DevOps back-ground and demonstrated knowledge of Git, Perforce, SVN, or TFVC.

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

40 hours / week, 8:00am-5:00pm, Salary Range $121,000/year to $163,700/year.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

### For more information, visit

[https://www.aboutamazon.com/workplace/employee-benefits.#0000](https://www.aboutamazon.com/workplace/employee-benefits.#0000)

## At a glance
- Posted by the employer: Oct 13, 2026
- First seen by OpenNash: Oct 18, 2026
- Last checked: Oct 18, 2026
- Listed for: 5 days
- Location: US, OR, Portland
- Pay: $121,000/year[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10577069/support-engineer-iii-ext-amz10449041)

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