[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Search jobs](/search/) Amazon · Seattle, WA # Principal Worldwide Specialist Sales, Amazon Connect (CXE), AWS US, WA, Seattle Senior individual contributor Sales Listed on Amazon’s official careers site. Posted September 29, 2026. Check that it is still open and apply there. [Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10563967/principal-worldwide-specialist-sales-amazon-connect-cxe-aws) [OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Principal Worldwide Specialist Sales, Amazon Connect (CXE), AWS ## Job description ### Application deadline Oct 21, 2026 This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. AWS is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. AWS is seeking an experienced Senior Sales Specialist to help us establish AWS as the market leader for Amazon Connect - Amazon’s Contact Center as a Service (CCaaS). This effort is in direct response to feedback from customers and seeks to address the daily pain points of meeting the high bar of delivering great customer service. This service will offer a compelling alternative for our customers when faced with multiple components, channels and vendors, managing long term commitments and very complex pricing models, and scaling based upon the specific needs of their businesses. This exciting service is part of the growing SaaS offerings from AWS such as Amazon Supply Chain and Clean Rooms. The ideal candidate will have enterprise sales experience in areas such as telecommunications, VoIP, CRM/ERP applications, call/contact center and/or the integration of these complex solutions, be a self-starter, and be willing to operate both tactically and strategically. As key team member in this fast growing, exciting space you will have the opportunity to help drive the growth and shape the future of a service category that will have a significant impact on our customers’ business. ### Key job responsibilities Your responsibilities will include building and managing a healthy sales pipeline focused on driving revenue, adoption, and market penetration. The ideal candidate will possess a proven track record and background that enables them to lead a sales effort that will include teaming with AWS Senior Enterprise Sales Representatives, Solutions Architects, Partners and engagements at the CxO level within the largest AWS accounts. The successful candidate will also possess a business background that enables them to drive an engagement and interact at the CxO/VP level, as well as a technical understanding that enables them to easily interact with developers and technical architects. You should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus. - Drive revenue and market share for AWS. - Meet or exceed quarterly and annual revenue targets. - Develop and execute against a sales plan. - Maintain a robust sales pipeline. - Work with partners and OEM’s to extend reach & drive adoption of AWS solutions. - Manage contract negotiations along with the core sales organization. - Develop long-term strategic relationships with key accounts. - Ensure customer satisfaction. ### About the team The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. ### Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. ### Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. ### Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. ### Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. ## At a glance - Posted by the employer: Sep 29, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 19 days - Location: US, WA, Seattle[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10563967/principal-worldwide-specialist-sales-amazon-connect-cxe-aws) ## More jobs at Amazon ### [AWS Sr. Account Manager, ISV](https://jobs.opennash.com/companies/amazon/jobs/447b610fe0ae369cbf5c/) US, WA, Seattle ### [Account Executive, GGS Publishing](https://jobs.opennash.com/companies/amazon/jobs/81d124683d7db73546fe/) US, WA, Seattle ### [Account Manager I, Books Account Management](https://jobs.opennash.com/companies/amazon/jobs/e3d229eed2e9625c2cc4/) US, WA, Seattle ### [Account Manager, Books Account Management](https://jobs.opennash.com/companies/amazon/jobs/92a94d195f06e676d57c/) US, WA, Seattle ### [Associate Account Executive, SMB](https://jobs.opennash.com/companies/amazon/jobs/81013f2f11f4fb2a35af/) US, WA, Seattle ## Similar jobs at other companies ### [Director, Sales Worldwide Accounts (Group Sales)](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/a2a6f213404e6a455697/) Hilton Worldwide Holdings · McLean, VA, United States ### [Program Manager (Business Operations), Worldwide Sales & Operations Support](https://jobs.opennash.com/companies/apple/jobs/bc31e9fa33b371427502/) Apple · Sunnyvale, United States of America ### [Program Manager (Strategic Programs Lead), Worldwide Sales & Operations Support](https://jobs.opennash.com/companies/apple/jobs/a54b6055443872b7abdc/) Apple · Sunnyvale, United States of America ### [Principal Amazon Connect Architect - Remote](https://jobs.opennash.com/companies/unitedhealth-group/jobs/3864f4e793361d053c2e/) UnitedHealth Group · La Crosse, Wisconsin ### [Infrastructure Engineer III - Amazon Connect](https://jobs.opennash.com/companies/jpmorganchase/jobs/f424a8a911c5539d8e87/) JPMorganChase · New York, NY, United States [Jobs in Seattle, WA](/locations/us/wa/seattle/)[Jobs in Washington](/locations/us-wa/)[Sales jobs](/functions/sales/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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