[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Amazon · Seattle, WA # Sr. Financial Analyst, Customer Service Finance US, WA, Seattle Senior individual contributor Finance & Accounting Listed on Amazon’s official careers site. Posted October 19, 2026. Check that it is still open and apply there. [Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10583442/sr-financial-analyst-customer-service-finance) [OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Sr. Financial Analyst, Customer Service Finance ## Job description This role will be the Finance owner who controls the numbers, connects financial outcomes to business decisions, and identifies where opportunities and hidden costs exist to help leadership influence other organizations with financial evidence. This role owns the financial case for every launch intake request within the Service Design scope, building investment models that drive go/no-go decisions based on operational cost, readiness investment, and expected downstream service value. It partners with Service Design leaders to develop cost frameworks, methodology, and upstream influence programs that ensure launches are accurately captured and that the financial cost of CS-readiness is consistently quantified, defensible, and evaluated against a clear return. Beyond launch finance, this role enforces the financial discipline that the business needs: budget control and building the cost structure, leading planning cycles, and continuously improving the models and processes that give CS leadership the clarity to make decisions Key job responsibilities ### Launch investment modeling build and maintain financial models for launch intake, evaluating cost, readiness investment, and expected service value to support go/no-go decisions with a clear financial rationale ### Upstream influence partner with leaders to embed financial accountability into launch planning, ensuring CS cost is a visible input before decisions are made, not an afterthought after they land Controllership and planning:Manage Fixed Cost and Variable non productive headcount, budget accountability, actuals tracking and forecasting planning cycles ### Financial performance and improvement identify where cost structures can be optimized, where investment is misaligned with outcomes, and where the business is absorbing costs that are not necesary Strategic financial stewardship ### About the team We are Customer Service Finance (CSF), integral partners to one of the largest Customer Service teams on Earth. We are passionate about helping customers through insightful analysis and data-driven decision-making. We collaborate globally, celebrate diverse perspectives, and support our peers to excel. If you thrive in simplifying the complex, deriving insights from numbers, and enabling teams to move thoughtfully and quickly forward, we're the team for you. Join us to apply your financial acumen to diverse challenges, build lasting relationships, and take great strides in your career growth. ## At a glance - Posted by the employer: Oct 19, 2026 - First seen by OpenNash: Oct 25, 2026 - Last checked: Nov 1, 2026 - Listed for: 13 days - Location: US, WA, Seattle[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10583442/sr-financial-analyst-customer-service-finance) ## Hiring at Amazon - Open jobs: 19,174 - New in the last 7 days: After two weekly collections - Tracked since: Jul 10, 2026 [All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Amazon ### [AWS Senior Financial Analyst, AWS Central FP&A Team](https://jobs.opennash.com/companies/amazon/jobs/77f3313824623788f0af/) US, WA, Seattle ### [Accounting Manager, Accounting Operations & Project Management, Finance Operations Accounting & Analysis (FOAA)](https://jobs.opennash.com/companies/amazon/jobs/f48a10ad5af3e6eda4fa/) US, WA, Seattle ### [Accounting Manager, Amazon Devices & Services Accounting](https://jobs.opennash.com/companies/amazon/jobs/7e631b62ce605d111ff7/) US, WA, Seattle ### [Accounting Manager, Amazon Stores Accounting](https://jobs.opennash.com/companies/amazon/jobs/5c16a3bb2015b3151360/) US, WA, Seattle ### [Accounting Manager, Automation, Finance Operations Accounting & Analysis (FOAA)](https://jobs.opennash.com/companies/amazon/jobs/071104bff75d2f46c463/) US, WA, Seattle ## Similar jobs at other companies ### [Treasury Services Accountant-Associate Financial Analyst or Financial Analyst](https://jobs.opennash.com/companies/sentry-insurance/jobs/b8187b7466c37fb13a5d/) Sentry Insurance · Stevens Point, WI ### [Treasury Services/Investment Accounting-Associate Financial Analyst or Financial Analyst](https://jobs.opennash.com/companies/sentry-insurance/jobs/f24726daba43c565dd4d/) Sentry Insurance · Stevens Point, WI ### [Financial Planning & Analysis Senior Analyst (FP&A Senior Analyst)](https://jobs.opennash.com/companies/aramark/jobs/4833380ecc7af241c1ac/) Aramark · Philadelphia, PA, US ### [Financial Analyst - E2](https://jobs.opennash.com/companies/lockheed-martin/jobs/41c2a1e928c2ed4d7ff0/) Lockheed Martin · Englewood, CO ### [Financial Analyst, Staff](https://jobs.opennash.com/companies/lockheed-martin/jobs/8ef7017777a125dc7c98/) Lockheed Martin · Littleton, CO OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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