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Amazon · CN, Shanghai

# Robotic Support Engineer, RIVR

CN, Shanghai Operations 

Listed on Amazon’s official careers site. Posted October 22, 2026. Check that it is still open and apply there.
[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10586383/robotic-support-engineer-rivr)

[OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Robotic Support Engineer, RIVR

## Job description

We are seeking a detail-oriented,and technically skilled engineer for our robot products. This role is primarily responsible for software flashing, functional self-testing, problem diagnosis, documentation, and rework of non-conforming units. Meanwhile, you’re also needed for our Shanghai office’s inventory and tools management.

What you’ll be doing

### Robot Setup & Flashing

Perform flashing, burning, and installation of OS, firmware, and software on end-of-line devices in strict adherence to Work Instructions (WI).

### Diagnostics & Troubleshooting

Identify software failures, hardware alerts, and anomalies. Utilize log tools and serial terminal debug tools to perform root-cause analysis, log fault details, and submit problem reports.

### Robot EoL Testing

Strictly execute EoL test procedures, inspect for mechanical/functional failures, upload data to the cloud, and compile test reports.

### Rework & Collaboration

Execute rework on software-related defects (re-flashing, setting restorations, configuration tweaks) and collaborate with HW/SW engineering teams on complex diagnostics.

## At a glance
- Posted by the employer: Oct 22, 2026
- First seen by OpenNash: Oct 25, 2026
- Last checked: Nov 8, 2026
- Listed for: 17 days
- Location: CN, Shanghai[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10586383/robotic-support-engineer-rivr)

## Hiring at Amazon
- Open jobs: 21,930
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 10, 2026

[All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Weekly hiring report](/reports/hiring/)

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