[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Search jobs](/search/) Amazon · Seattle, WA # Senior Customer Success Manager - Mandarin Speaking Required, Consumables - Baby US, WA, Seattle Manager or lead Customer Support Listed on Amazon’s official careers site. Posted May 19, 2026. Check that it is still open and apply there. [Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10424118/senior-customer-success-manager-mandarin-speaking-required-consumables-baby) [OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Senior Customer Success Manager - Mandarin Speaking Required, Consumables - Baby ## Job description This role can be located in the locations listed. Lead transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of customer experiences, drive marketplace innovation, and shape the future of retail commerce on one of the world's largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive business growth for key vendors on Amazon's retail platform. This role combines strategic partnership management, data-driven decision making, and operational excellence to enhance the vendor experience. You'll develop and execute business plans that optimize selection, merchandising, and operational efficiency while delivering measurable results for both vendors and customers. In this role, you'll analyze data to provide strategic insights, develop joint business plans, while ensuring exceptional operational standards. You'll collaborate with cross-functional teams to identify growth opportunities, optimize vendor performance, and enhance the customer experience. This position offers the opportunity to make meaningful impact while working with diverse stakeholders in a dynamic e-commerce environment. ### Key job responsibilities - Partner with vendors to develop and execute strategic business plans that drive growth and improve customer experience - Analyze data trends to identify opportunities and provide actionable recommendations - Lead promotional planning and execution while ensuring catalog optimization - Build collaborative relationships with internal teams and vendor partners - Manage multiple projects while maintaining high operational standards ### A day in the life - Review performance metrics and present recommendations during vendor meetings - Collaborate with cross-functional teams to resolve operational challenges - Guide vendors on utilizing Amazon tools and systems effectively - Participate in strategic planning sessions with category managers - Support continuous improvement initiatives across the organization ### About the team Amazon Vendor Services provides comprehensive support to enrolled partners through dedicated customer success management, strategic advice, operational execution, and advanced program access. Our inclusive team values collaboration, innovation, and professional growth while working to enhance both vendor and customer experiences. ## At a glance - Posted by the employer: May 19, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 152 days - Location: US, WA, Seattle[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10424118/senior-customer-success-manager-mandarin-speaking-required-consumables-baby) ## More jobs at Amazon ### [Customer Success Manager, Fashion & Fitness](https://jobs.opennash.com/companies/amazon/jobs/8c6e7964d2ecc7dea7da/) US, WA, Seattle ### [Principal AI Transformation Specialist - Amazon Quick, Customer Success Center of Excellence](https://jobs.opennash.com/companies/amazon/jobs/1311541614a8d69ce6ba/) US, WA, Seattle ### [Principal Customer Success Specialist - Business Outcomes, Customer Success Center of Excellence, AWS Specialist and Partner Organization](https://jobs.opennash.com/companies/amazon/jobs/20a1f163c0d464a4fa02/) US, WA, Seattle ### [Principal Partner Success Specialist, ASP Customer Success](https://jobs.opennash.com/companies/amazon/jobs/f1fa9f337618d26e4a3c/) US, WA, Seattle ### [Principal Solutions Architect, Bedrock Customer Success - AWS Mantle](https://jobs.opennash.com/companies/amazon/jobs/73e65a7bfdbd5ad2c89c/) US, WA, Seattle ## Similar jobs at other companies ### [Part-Time Universal Banker (20 Hours), Bilingual Mandarin Speaking Preferred, Fremont Branch](https://jobs.opennash.com/companies/citigroup/jobs/9b9a8de5c7c502dede09/) Citigroup · Fremont California United States ### [Part-time Teller (24 Hours) Mandarin/Cantonese Speaking Preferred - Hicksville Branch](https://jobs.opennash.com/companies/citigroup/jobs/021387c6284d6e0a326e/) Citigroup · Hicksville New York United States ### [Customer Success Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/14008b07f488347aaf9a/) JPMorganChase · Brooklyn, NY, United States ### [Customer Success Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/0a6e88df65cd7fcfff27/) JPMorganChase · Tampa, FL, United States ### [Customer Success Associate](https://jobs.opennash.com/companies/wolters-kluwer/jobs/0212762a2f174e4632a0/) Wolters Kluwer · USA - Irvine, CA [Jobs in Seattle, WA](/locations/us/wa/seattle/)[Jobs in Washington](/locations/us-wa/)[Customer Support jobs](/functions/customer-support/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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