[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Search jobs](/search/) Amazon · Seattle, WA # Sr. Applied Scientist - Agentic AI, Amazon Connect US, WA, Seattle Senior individual contributor Research & Science Listed on Amazon’s official careers site. Posted October 16, 2026. Check that it is still open and apply there. [Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10581905/sr-applied-scientist-agentic-ai-amazon-connect) [OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Sr. Applied Scientist - Agentic AI, Amazon Connect ## Job description Do you want to join a team of innovative scientists to research and develop Agentic AI technology that would disrupt the industry? Do you enjoy dealing with ambiguity and working on hard problems in a fast-paced environment? Amazon Connect is an AI-first customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch Amazon Connect has become an AI leader transforming how organizations of all types interact with their customers. As a Sr. Applied Scientist on our team, you will work closely with senior technical and business leaders from within the team and across AWS. You distill insight from huge data sets, conduct cutting-edge research, and develop science solutions to conquer complex business problems, from conception to deployment. You own the measurement science behind your work — defining the offline evaluation harnesses and online experiments that prove an agentic system is actually better, and converging on a small number of trustworthy metrics that tie model quality to customer outcomes. You have a strong academic background and industry experience in machine learning and deep learning, with deep domain knowledge in generative AI and LLMs. You are comfortable quickly prototyping and iterating on your ideas to build and evaluate robust agentic systems using modern tooling such as PyTorch, vLLM, agent frameworks and MCP, and AWS services including Amazon Bedrock and SageMaker. ### Learn more about Amazon Connect here [https://aws.amazon.com/connect/](https://aws.amazon.com/connect/) ### About the team Our team is leading AI/ML research and development in Amazon Connect. We use state-of-the-art science and engineering practices to address the hard problems in contact center for our customers, and we move fast to implement solutions and refine them based on customer feedback. ## At a glance - Posted by the employer: Oct 16, 2026 - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: 2 days - Location: US, WA, Seattle[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10581905/sr-applied-scientist-agentic-ai-amazon-connect) ## More jobs at Amazon ### [2027 Research Science Internship - United States, PhD Student Science Recruiting](https://jobs.opennash.com/companies/amazon/jobs/c6b2426e856700039aad/) US, WA, Seattle ### [Applied Scientist](https://jobs.opennash.com/companies/amazon/jobs/f0aed8e58d7b1e914fe3/) US, WA, Seattle ### [Applied Scientist, Customer Experience and Business Trends](https://jobs.opennash.com/companies/amazon/jobs/a059390fa595724def2b/) US, WA, Seattle ### [Applied Scientist, Prime Video Personalization and Discovery, Prime Video Personalization & Discovery](https://jobs.opennash.com/companies/amazon/jobs/69664ee35787aa2881d3/) US, WA, Seattle ### [Applied Scientist - GenAI, Trust and Store Integrity Science](https://jobs.opennash.com/companies/amazon/jobs/c1fe2d5f38edbb3047c2/) US, WA, Seattle ## Similar jobs at other companies ### [Senior Applied Scientist](https://jobs.opennash.com/companies/oracle/jobs/f8ed9ff14b05042cc65f/) Oracle · United States ### [Applied Scientist II](https://jobs.opennash.com/companies/microsoft/jobs/1932503c468419f688ab/) Microsoft · United States, Washington, Redmond ### [Principal Applied Scientist](https://jobs.opennash.com/companies/microsoft/jobs/6887d8f40d7a9e34526e/) Microsoft · United States, Washington, Redmond ### [Principal, Data Scientist - Applied Machine Learning](https://jobs.opennash.com/companies/walmart/jobs/8af78490b17976e76747/) Walmart · United States ### [Senior AI/ML Applied Scientist](https://jobs.opennash.com/companies/unitedhealth-group/jobs/78af7d0e20840c30720f/) UnitedHealth Group · Eden Prairie, Minnesota [Jobs in Seattle, WA](/locations/us/wa/seattle/)[Jobs in Washington](/locations/us-wa/)[Research & Science jobs](/functions/research-science/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)