[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Search jobs](/search/) Amazon · GB, London # APET Incident Imprv. Mgr. 12m FTC, EU Trust & Safety - Amazon Partner Escalations Team GB, London Listed on Amazon’s official careers site. Posted October 15, 2026. Check that it is still open and apply there. [Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10579839/apet-incident-imprv-mgr-12m-ftc-eu-trust-safety-amazon-partner-escalations-team) [OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / APET Incident Imprv. Mgr. 12m FTC, EU Trust & Safety - Amazon Partner Escalations Team ## Job description 12 months Fixed Term Contract The Investigations Manager will carry out critical incident investigations and establish, expand and standardize our team's internal investigation processes. The Amazon Partner Escalations Awareness process is to ensure fair and respectful treatment of Drivers and other employees of Amazon Partners. You contribute to re-active critical cases but also future pro-active incident mitigation. Key job responsibilities ### Your role and responsibilities - Investigate claims with different levels of severity; - Deep Dive on data from various internal systems; propose remedial action based on investigation findings; production of completed investigation documentation; - Manage assigned casework and close investigations by meeting the expected quality and SLAs; - Consult and collaborate with business partners across (DSP Management, Corporate ER teams, Legal teams, PR and 3rd Party Vendors, Audit and Compliance). ### About the team The Amazon Logistics EU Deliver Service Partners (DSP), Amazon Partner Escalations Team owns all EU wide initiatives aimed to address workplace related escalations involving Amazon Partners and their employees. Our team provides EU Amazon Logistics community with the knowledge, the right short and long-term strategies to drive improvement and delight Drivers and DSP stakeholders, while protecting customer experience. ## At a glance - Posted by the employer: Oct 15, 2026 - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: 3 days - Location: GB, London[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10579839/apet-incident-imprv-mgr-12m-ftc-eu-trust-safety-amazon-partner-escalations-team) ## More jobs at Amazon ### [AI Strategist, Generative AI Innovation Center](https://jobs.opennash.com/companies/amazon/jobs/afa1ceedfdeb5100c161/) GB, London ### [AWS Academy Regional Lead, AWS Academy](https://jobs.opennash.com/companies/amazon/jobs/95e22f63b23211fdfc6b/) GB, London ### [Advanced Compute Specialist (Chips), UKGI Public Sector](https://jobs.opennash.com/companies/amazon/jobs/56649984987b675ec2af/) GB, London ### [Associate Solutions Architect Intern 2026](https://jobs.opennash.com/companies/amazon/jobs/0875ff77447717d13c0a/) GB, London ## Similar jobs at other companies ### [Incident Response Analyst](https://jobs.opennash.com/companies/ntt/jobs/e69a7ade261a569584db/) NTT · Buenos Aires, Argentina ### [Incident Response Analyst](https://jobs.opennash.com/companies/fortinet/jobs/0b95d997a07998dd7dff/) Fortinet · Tel Aviv, Israel ### [Cybersecurity Incident Response Lead](https://jobs.opennash.com/companies/microsoft/jobs/0a5610e1958c0d34e891/) Microsoft · Singapore ### [Lead Consultant - FortiGuard Incident Response](https://jobs.opennash.com/companies/fortinet/jobs/bc2e11188837046b7eac/) Fortinet · Saudi Arabia ### [Senior Security Incident Responder](https://jobs.opennash.com/companies/allianz/jobs/0e8c4a1a882fb3a03526/) Allianz · BARCELONA, Spain OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)