[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Search jobs](/search/) Amazon · Seattle, WA # UX Designer, Planning Tools, Amazon Customer Service US, WA, Seattle Design Listed on Amazon’s official careers site. Posted July 2, 2026. Check that it is still open and apply there. [Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10465085/ux-designer-planning-tools-amazon-customer-service) [OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / UX Designer, Planning Tools, Amazon Customer Service ## Job description Amazon's mission is to be earth's most customer-centric company. One of the ways we are doing this is by transforming how we deliver support to customers - evolving from manual, reactive operations to an intelligent, AI-native service experience. Amazon Customer Service User Experience Studio is seeking a UX Designer to improve the operational tools that anticipates customer needs and continuously enable associates to solve real-world challenges before they even reach customers. Our studio is made up of a team of smart, passionate designers, user researchers, UX writers, UX program managers, product managers, and developers to drive a design process that always works backward from the customer. You'll do great in this role if you are: - Passionate about creating elegant, simple to understand designs - Able to balancing customer experience, business goals, and technical constraints - Excited to dig into challenging problems and ask a lot of questions to get to the root of the problem - Have advanced knowledge of emerging AI/ML applications in user experience ### Key job responsibilities - Build end-to-end designs for a brand new customer service tools, from concept to launch - Partner with product, engineering, and research teams to deliver impactful solutions - Participate in design reviews and workshops to align stakeholders on UX direction and delivery - Create user interfaces that reveal meaningful patterns to users - Experiment with innovative tools and UX best practices ### A day in the life You'll partner closely with product managers, engineers, UX researchers, and operations leaders to deliver cohesive solutions and scalable mechanisms that increase collaboration between partners. You will present and defend design decisions to senior designers and project leadership, ensuring prioritized outcomes through design excellence. ### About the team The team you will be working with is very supportive and understands that growing as a studio means growing as individuals. There are ample opportunities to learn new skills and expand your scope. The team works well together and makes time for relationship building - a good sense of humor is always appreciated. ## At a glance - Posted by the employer: Jul 2, 2026 - First seen by OpenNash: Jul 10, 2026 - Last checked: Oct 11, 2026 - Listed for: 101 days - Location: US, WA, Seattle[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10465085/ux-designer-planning-tools-amazon-customer-service) ## More jobs at Amazon ### [AI & Creative Ops Lead, XCM Global Studio](https://jobs.opennash.com/companies/amazon/jobs/578d207c0670545f15c1/) US, WA, Seattle ### [BIM Systems Administrator, DC Design Engineering](https://jobs.opennash.com/companies/amazon/jobs/41aa9e86e9b1aa201685/) US, WA, Seattle ### [Battery Pack Mechanical Design Engineer II, Amazon Prime Air - Electric Propulsion Subsystem](https://jobs.opennash.com/companies/amazon/jobs/49c49389d683c436dd3f/) US, WA, Seattle ### [Content and Creative Operations Manager, Event Content & Programming, Amazon Ads](https://jobs.opennash.com/companies/amazon/jobs/cc28fa3bdebd18b43a43/) US, WA, Seattle ## Similar jobs at other companies ### [Product Designer, Media Partner Tools](https://jobs.opennash.com/companies/apple/jobs/f5fde2b8d3c1b5e6c604/) Apple · Culver City, United States of America ### [Senior Product Designer (UI/UX), AI/ML Tools](https://jobs.opennash.com/companies/apple/jobs/b3958cefb237557a32dc/) Apple · Cupertino, United States of America ### [Compiler Tools Engineer](https://jobs.opennash.com/companies/qualcomm/jobs/d9b346b5b3329df1130b/) Qualcomm · Austin, Texas, United States of America ### [Tools & Equipment Technical Sales Specialist](https://jobs.opennash.com/companies/genuine-parts/jobs/05ddee7f1872cef19086/) Genuine Parts · Little Rock, AR ### [Full Time - Sales Associate - Tools - Closing](https://jobs.opennash.com/companies/lowes/jobs/af875182a51228811f66/) Lowe's · Amherst, NH [Jobs in Seattle, WA](/locations/us/wa/seattle/)[Jobs in Washington](/locations/us-wa/)[Design jobs](/functions/design/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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