[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Search jobs](/search/) Amazon · Seattle, WA # Software Development Engineer, Customer Experience and Business Trends US, WA, Seattle Software Engineering Listed on Amazon’s official careers site. Posted October 12, 2026. Check that it is still open and apply there. [Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10576179/software-development-engineer-customer-experience-and-business-trends) [OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Software Development Engineer, Customer Experience and Business Trends ## Job description Amazon Customer Experience and Business Trends (CXBT) is looking for a talented Software Development Engineer (SDE) to build innovative solutions that drive deeper Customer Experience (CX) insights and faster CX improvements across Amazon. As an SDE, you will contribute to a variety of high-impact initiatives that empower our partners. These initiatives include generating data-driven insights through personalized business applications and data infrastructure enhancements, creating seamless workflow experiences by improving our core platform and developing streamlined stakeholder interactions, and cultivating compliance-first solutions that implement robust access controls and raise the bar on security and data governance. ### Key job responsibilities - Lead and participate in the full development life-cycle, including design, development, and implementation of code, tools, and scripts for one or more systems. - Engage in full-stack development, designing and building scalable, robust web applications and services that enhance the overall customer experience. - Develop and integrate Generative AI (GenAI) solutions to create intelligent, personalized customer interactions and automate complex processes. - Innovate and improve processes to enhance key business outputs and drive continuous improvement. - Work closely with program managers, designers, and other stakeholders to rapidly deliver high-quality, customer-centric solutions. - Leverage your strong coding skills, technical depth, and passion for solving complex problems. ### About the team Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more. ## At a glance - Posted by the employer: Oct 12, 2026 - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: 6 days - Location: US, WA, Seattle[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10576179/software-development-engineer-customer-experience-and-business-trends) ## More jobs at Amazon ### [AWS Software Development Manager, Elastic Load Balancing](https://jobs.opennash.com/companies/amazon/jobs/8bc81eb90a02a81cc9b1/) US, WA, Seattle ### [Applied Science Manager, Computer Vision, Perception Science, Prime Air Vehicle Software](https://jobs.opennash.com/companies/amazon/jobs/f8f3afcff56816849d13/) US, WA, Seattle ### [Developer Experience Engineer, AWS Developer Experience](https://jobs.opennash.com/companies/amazon/jobs/fbd46cd6cad9f0b7a4b1/) US, WA, Seattle ### [Developer Marketing Manager, Developer Marketing](https://jobs.opennash.com/companies/amazon/jobs/d8c4520c33f205cd0159/) US, WA, Seattle ### [Director of Software Development](https://jobs.opennash.com/companies/amazon/jobs/cff67c726a21a2a83042/) US, WA, Seattle ## Similar jobs at other companies ### [Software Development Engineer](https://jobs.opennash.com/companies/fortinet/jobs/28951e39aa65fab8d748/) Fortinet · Sunnyvale, CA, United States ### [Software Development Engineer (GUI)](https://jobs.opennash.com/companies/fortinet/jobs/bb39f255ec65bd5058b8/) Fortinet · Sunnyvale, CA, United States ### [Software Development Engineer II](https://jobs.opennash.com/companies/optimum/jobs/bdef493135bced9dff7b/) Optimum · Bethpage, NY, US ### [Software Development Engineer III](https://jobs.opennash.com/companies/optimum/jobs/3fea6604c9aa98bcc956/) Optimum · Bethpage, NY, US ### [Senior Embedded Software Development Engineer](https://jobs.opennash.com/companies/microsoft/jobs/47f921f9ea9b6ae753e9/) Microsoft · United States, Washington, Redmond [Jobs in Seattle, WA](/locations/us/wa/seattle/)[Jobs in Washington](/locations/us-wa/)[Software Engineering jobs](/functions/software-engineering/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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