[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Search jobs](/search/) Amazon · Slovakia # HR Contact Center Associate with Italian and English (remote) – 12-months (fixed-term) contract, MHLS Italy Slovakia Remote HR & Recruiting Listed on Amazon’s official careers site. Posted June 23, 2026. Check that it is still open and apply there. [Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10456453/hr-contact-center-associate-with-italian-and-english-remote-12-months-fixed-term-contract-mhls-italy) [OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / HR Contact Center Associate with Italian and English (remote) – 12-months (fixed-term) contract, MHLS Italy ## Job description *This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from Slovakia and Czech Republic. * At Amazon we believe that every day is still day one. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with Italian and English to join us. Reporting to a Team Manager, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. ### Key job responsibilities - Handle and resolve HR queries in Italian and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. - Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. - Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. - Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon. - Actively seeks employee feedback to improve levels of service. - Being able to work on rotational shifts in both weekends and weekdays, including bank holidays. ### Home Office Requirements - A quiet and private place to work where you will not be disturbed. - Internet connection from a reliable provider with a speed of at least of 20 mbps download and 5 mbps upload as of Day 1 of your employment. ## At a glance - Posted by the employer: Jun 23, 2026 - First seen by OpenNash: Aug 20, 2026 - Last checked: Oct 18, 2026 - Listed for: 117 days - Location: Slovakia - Work arrangement: Remote[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10456453/hr-contact-center-associate-with-italian-and-english-remote-12-months-fixed-term-contract-mhls-italy) ## More jobs at Amazon ### [2027 Applied Science Internship - Canada, PhD Student Science Recruiting](https://jobs.opennash.com/companies/amazon/jobs/45d6e8c655578774c412/) CA, BC, Vancouver ### [2027 Applied Science Internship - Computer Vision - United States, PhD Student Science Recruiting](https://jobs.opennash.com/companies/amazon/jobs/a53555e84470a6c9cc48/) US, WA, Seattle ### [2027 Applied Science Internship - Gen AI & Large Language Models - United States, PhD Student Science Recruiting](https://jobs.opennash.com/companies/amazon/jobs/3810bd7135aadc6d2e56/) US, WA, Seattle ### [2027 Applied Science Internship - Natural Language Processing and Speech Technologies - United States, PhD Student Science Recruiting](https://jobs.opennash.com/companies/amazon/jobs/910529972ac6f79c8cba/) US, WA, Seattle ### [2027 Applied Science Internship - United States - Master's Student Science Recruiting](https://jobs.opennash.com/companies/amazon/jobs/8792191d9d1bfdb472f4/) US, WA, Seattle ## Similar jobs at other companies ### [Collections Junior Specialist with English and Italian](https://jobs.opennash.com/companies/accenture/jobs/a8174b449f8cd4807b01/) Accenture ### [PTP Junior Specialist with English and Italian](https://jobs.opennash.com/companies/accenture/jobs/b6e99570ee7ef02f8bd2/) Accenture ### [Contact Center Shared Services Representative](https://jobs.opennash.com/companies/hsbc-holdings/jobs/0f72d4944b82ef25a3ee/) HSBC Holdings · Bangalore, Karnataka, India ### [Staff GPSO Contact Center](https://jobs.opennash.com/companies/hsbc-holdings/jobs/0187c55e0ea7a1bc7531/) HSBC Holdings · Jakarta, West Java, Indonesia ### [Tech Solutionist - Contact center](https://jobs.opennash.com/companies/bajaj-finserv/jobs/6f742e3051c71890827c/) Bajaj Finserv · Pune Corporate Office - Mantri [HR & Recruiting jobs](/functions/hr-recruiting/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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