[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Amazon · JP, Tokyo # Enterprise Support Manager - Taiwan, Enterprise Support, Japan and Taiwan JP, Tokyo Manager or lead Listed on Amazon’s official careers site. Posted October 23, 2026. Check that it is still open and apply there. [Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10587159/enterprise-support-manager-taiwan-enterprise-support-japan-and-taiwan) [OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Enterprise Support Manager - Taiwan, Enterprise Support, Japan and Taiwan ## Job description The AWS Support team is seeking an Enterprise Support Manager that enjoys solving problems working with customers and who has a background from a variety of different fields. If you have experience leading teams responsible for building or managing full application stacks from the system (Linux or Windows) up through a custom application managing part of a network from layer 3 and higher or web-related programming that includes the consumption of web services we'd like to talk with you! ### Key job responsibilities The Enterprise Support Manager is in charge of Technical Account Managers working on technical support solutions for external business customers. Your team works with existing customers and maintains those relationships. As the manager you are accountable for the customer technical support experience, case escalations, customer platform resilience, and operational quality. ### A day in the life Manage assigned Enterprise accounts and oversee support cases - Engage with key customers your team owns and understand the issues they face. - Advocate for customer features and requirements within AWS (be their voice internally) - Participate in customer's meetings (onsite or via phone) - Know and use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns - Partner with customers stakeholders engineers and other teams to determine which support activities move forward and in what priority order. - You define metrics to measure team progress customer experience solution quality and operational excellence. - Foster a diverse and inclusive working environment. ## At a glance - Posted by the employer: Oct 23, 2026 - First seen by OpenNash: Oct 25, 2026 - Last checked: Nov 8, 2026 - Listed for: 16 days - Location: JP, Tokyo[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10587159/enterprise-support-manager-taiwan-enterprise-support-japan-and-taiwan) ## Hiring at Amazon - Open jobs: 21,930 - New in the last 7 days: After two weekly collections - Tracked since: Jul 10, 2026 [All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Amazon ### [Facilities Launch Coordinator, Facility Start Up](https://jobs.opennash.com/companies/amazon/jobs/7b7dffd9ac67b71aeb97/) JP, Tokyo ### [Field Quality Assurance](https://jobs.opennash.com/companies/amazon/jobs/441d709f94c631d1af15/) JP, Tokyo ### [Field and Design Engineer, Field and Design Engineering](https://jobs.opennash.com/companies/amazon/jobs/f99962d6fd7fb3cdbcdf/) JP, Tokyo ### [Finance Manager, Amazon Logistics (AMZL), AMZL Finance](https://jobs.opennash.com/companies/amazon/jobs/88d23b248cb5eff6fad1/) JP, Tokyo ### [Finance Manager, Japan Digital and Print Books](https://jobs.opennash.com/companies/amazon/jobs/160aa81d9b9477122fe4/) JP, Tokyo ## Similar jobs at other companies ### [Staff, Technical Standards – RISC-V SOC (Korea/Taiwan/Singapore/Japan Remote)](https://jobs.opennash.com/companies/qualcomm/jobs/caf906fda2d041ccfffa/) Qualcomm · Republic of - Remote KOR, Korea, Republic of, Japan - Remote, Japan, Singapore - Remote, Singapore, Republic of China - Remote TWN, Taiwan ### [Senior Director, International Public Policy (Japan + Korea, Australia, New Zealand, Taiwan)](https://jobs.opennash.com/companies/eli-lilly/jobs/7e75059edc9c83cdbd55/) Eli Lilly · Hyogo, Japan ### [Head of Taiwan/Korea/Japan GOBM](https://jobs.opennash.com/companies/stmicroelectronics/jobs/5b3e0bbcf845325b0dbf/) STMicroelectronics · Hsinchu City, Taiwan ### [Staff Site Reliability Engineer - Singapore/Taiwan](https://jobs.opennash.com/companies/fortinet/jobs/782dcc391f4cfc70cf02/) Fortinet · Singapore ### [Asset Management - Taiwan CAO Office - Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/01548b444c87224c11f5/) JPMorganChase · Taipei, Taiwan OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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