[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Search jobs](/search/) Amazon · IN, BR # Operations Manager, Verification Risk Management Operation KYC / SVR IN, BR Manager or lead Executive & Management Listed on Amazon’s official careers site. Posted August 3, 2026. Check that it is still open and apply there. [Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10490446/operations-manager-verification-risk-management-operation-kyc-svr) [OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Operations Manager, Verification Risk Management Operation KYC / SVR ## Job description Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon is seeking an Operations Manager to join our VRMO team, reporting to the Level 6 Leader. You will be responsible for providing the overall management for a team of 120-150 employees and direct leadership to the operations team, overseeing and developing employee performance and process improvement activities. The job holder will be responsible for building and adhering to maintaining SOP’s, implementing, managing and reporting through Metrics, Service Level Agreements and Key Performance Indicators. Furthermore, they will adhere to all aspects of our VRMO Trust & Safety Tenets to protect the Amazon.com brand globally and maximize trust in our end to end systems with buyers, sellers and all other customers. You will be working in a fast-paced environment where every day brings new challenges and new opportunities. You should thrive and have demonstrated success in an environment, which offers ambiguously defined problems, big challenges, and quick changes. You are expected to balance big thinking with detailed execution and solid cross-functional collaborative results-oriented work. You should have excellent business and communication skills and be able to work with senior management globally, site peers and wide business stakeholders as well as legal owners to develop and define mutually agreeable solutions. This position will involve regular communication and engagement with senior management. Cross-team coordination, project management and executive level presentation skills will be key to success. This is a highly visible and impacting role within VRMO. You will be expected to work with the program team to scale processes within the function to better serve new sellers during the on-boarding process. ### Key job responsibilities Manage a team of managers and an overall operations team of between 120 and 150 employees. Ensure high quality and high volume productivity within the jobholder’s organizational units. Play a critical role in building management depth by providing guidance and mentorship to all levels of leadership within your organizational units, as well as serving as a role model. Develop employees and their skill sets to expand the team capabilities and provide growth opportunities for future Amazon.com leaders including application of succession planning at all levels across all teams. Manage and execute for defined metrics and quality, maintain clear metrics on our investigation handling volumes, performance, and decision quality. Achieve operational excellence and drive process improvement in our service level agreements (SLAs) for all processing activities. Analyze the key levers of the business to identify bad debt trends and proactively take action to eliminate root cause defects. The manager's success will be measured by their ability to drive operational efficiencies across all processing areas whilst improving internal and external customer experience. Keys to success in this role include exceptional leadership, analytical, managerial, interpersonal, and project management skills. This role blends operations, product management, customer service, global strategy, finance, and usability. ## At a glance - Posted by the employer: Aug 3, 2026 - First seen by OpenNash: Aug 20, 2026 - Last checked: Oct 18, 2026 - Listed for: 76 days - Location: IN, BR[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10490446/operations-manager-verification-risk-management-operation-kyc-svr) ## More jobs at Amazon ### [CTK Svc Associate (S), Centralized Time Keeping - CTK](https://jobs.opennash.com/companies/amazon/jobs/c9bc1248936415ba2666/) IN, BR ### [Transportation Representative, IN Channel Support](https://jobs.opennash.com/companies/amazon/jobs/0b92b21879eca621771e/) IN, BR ### [VRMO Senior Investigation Specialist EN, KYC](https://jobs.opennash.com/companies/amazon/jobs/f6558ba656fc5978064e/) IN, BR ## Similar jobs at other companies ### [Risk:Enterprise Risk Management - Team](https://jobs.opennash.com/companies/axis-bank/jobs/63e3c46d2b0082e04219/) Axis Bank · Bangalore ### [Internship: Group Operations & Technology, Risk & Prevention / Quality & Service Management, R&P - Technology Risk Management (Technology Risk Governance & Controls) [January - May 2026]](https://jobs.opennash.com/companies/oversea-chinese-banking/jobs/477a1224e2fc59b4d856/) Oversea-Chinese Banking · OCBC Singapore ### [Vice President, Credit Risk Management - Risk & Compliance](https://jobs.opennash.com/companies/hsbc-holdings/jobs/66101df1282f6d79c1be/) HSBC Holdings · Singapore, Central Singapore ### [Compliance and Operations Risk Test Specialist (Technology Risk and Controls)](https://jobs.opennash.com/companies/jpmorganchase/jobs/863c2d6e2f7abbef4f44/) JPMorganChase · Bengaluru, Karnataka, India OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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