[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Search jobs](/search/) Amazon · Etna, OH # IT Support Engineer I, Ops Tech Solutions (OTS) US, OH, Etna IT & Infrastructure Listed on Amazon’s official careers site. Posted August 7, 2026. Check that it is still open and apply there. [Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10495885/it-support-engineer-i-ops-tech-solutions-ots) [OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / IT Support Engineer I, Ops Tech Solutions (OTS) ## Job description Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Operations Technology Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology inhouse, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. ### About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. ### But wait there’s more we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). ### Key job responsibilities Job Duties include, but are not limited to: - Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments. - Ensuring infrastructure networking and computing systems remain available during production hours. - Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions. - Managing local technical projects. - Maintaining or creating policies, procedures, and processes. - Identifying root-causes of operational issues and process inefficiencies. - Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours. - Supporting customers from multiple buildings in the area, as well as remote customers. - Traveling within your local or regional area to support our customers. ## At a glance - Posted by the employer: Aug 7, 2026 - First seen by OpenNash: Aug 20, 2026 - Last checked: Oct 11, 2026 - Listed for: 65 days - Location: US, OH, Etna[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10495885/it-support-engineer-i-ops-tech-solutions-ots) ## More jobs at Amazon ### [Flight Monitor, Amazon - Prime Air](https://jobs.opennash.com/companies/amazon/jobs/2845816de13ba551e505/) US, OH, Etna ### [Prime Air Ground Handler, Amazon Prime Air](https://jobs.opennash.com/companies/amazon/jobs/5bdc4195695e54fa1c5f/) US, OH, Etna ### [Prime Air Maintenance Technician, Corporate Operations, Prime Air](https://jobs.opennash.com/companies/amazon/jobs/f2f6d9962377413c3ac7/) US, OH, Etna ### [Sr. Operations Manager](https://jobs.opennash.com/companies/amazon/jobs/3419ea424538106c6fa3/) US, OH, Etna ## Similar jobs at other companies ### [Electronic Engineering Ops Support Tech Sr](https://jobs.opennash.com/companies/lockheed-martin/jobs/02f326b90005ddf06864/) Lockheed Martin · Cape Canaveral, FL ### [System Engineer - Field Tech Support](https://jobs.opennash.com/companies/lockheed-martin/jobs/293e2eb36207265afd9a/) Lockheed Martin · King of Prussia, PA ### [Tech Ops Sys Spec II - Avionics/Electrical](https://jobs.opennash.com/companies/general-dynamics/jobs/4847cb9b130ba73e0b96/) General Dynamics · Savannah, GA, US ### [OPS-IS / Instinet Support](https://jobs.opennash.com/companies/nomura/jobs/f04bb5c340202123f6df/) Nomura · Mumbai, IN ### [Sr Property Tech Ops Engineer - Bellagio (Executive Support)](https://jobs.opennash.com/companies/mgm-resorts/jobs/3ef652c30ca5a3782965/) MGM Resorts · Las Vegas, Nevada, United States of America OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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