[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Search jobs](/search/) Amazon · MX, DIF, Mexico City # Employee Relations Investigator, International Markets Centralized Investigations (IMCI) MX, DIF, Mexico City Marketing Listed on Amazon’s official careers site. Posted October 6, 2026. Check that it is still open and apply there. [Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10571248/employee-relations-investigator-international-markets-centralized-investigations-imci) [OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Employee Relations Investigator, International Markets Centralized Investigations (IMCI) ## Job description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our International Markets Centralized Investigation (IMCI) team as an Employee Relations (ER) Investigator supporting our Mexico, Colombia and Costa Rica locations. The central objective of the IMCI team is to thoroughly and expeditiously investigate all associate concerns in a fair, unbiased and consistent manner. The ideal candidate for this position has strong communication and interpersonal skills, demonstrates an ability to earn trust, dive deep and work successfully on a broad spectrum of HR, employee and labor relations issues and business challenges. The ideal candidate has demonstrable experience in Human Resources (HR) and Employee Relations. Candidates must possess a valid Colombian law degree to be considered for this role ### Key job responsibilities -Investigate highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation -Independently manage assigned casework, bringing investigations to closure rapidly and definitively -Design, collect, and analyze multiple levels of employee and stakeholder feedback -Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation -Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues -Partner to engage in continuous improvement of communication vehicles and practices -Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for Ops employees -Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations -The individual also will work re-actively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position. -This role also requires, at times, to conduct interviews for associates working night shifts. About the team ### Inclusive team culture At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. ### Work Life Balance We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. ### Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional. ## At a glance - Posted by the employer: Oct 6, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 12 days - Location: MX, DIF, Mexico City[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10571248/employee-relations-investigator-international-markets-centralized-investigations-imci) ## More jobs at Amazon ### [Category Merchant Manager, Marketplace](https://jobs.opennash.com/companies/amazon/jobs/17fe9f4384bb74a8aca1/) MX, DIF, Mexico City ### [Content and Website Manager, Amazon Marketplace MX](https://jobs.opennash.com/companies/amazon/jobs/b507c528f32114cdbc0c/) MX, DIF, Mexico City ### [SGTM Specialist - Audio](https://jobs.opennash.com/companies/amazon/jobs/704e8d6d64a13b7fc014/) MX, DIF, Mexico City ### [Sr Marketing Manager, Category Marketing MX](https://jobs.opennash.com/companies/amazon/jobs/24af6d78f93daf8c8071/) MX, DIF, Mexico City ### [Sr Program Manager - FBA Inventory, Marketplace - Fulfilment by Amazon](https://jobs.opennash.com/companies/amazon/jobs/8c919e53e2c23bae403b/) MX, DIF, Mexico City ## Similar jobs at other companies ### [Global Employee Relations Investigator](https://jobs.opennash.com/companies/hp/jobs/44335a6dc307bfb78662/) HP ### [Employee Relations Investigator](https://jobs.opennash.com/companies/kla/jobs/eb03e39e92576867e76a/) KLA · Hsinchu, Taiwan ### [Employee Relations Specialist](https://jobs.opennash.com/companies/vodafone/jobs/091657a96d62b5797e48/) Vodafone · Giza, Egypt ### [Employee Relations Analyst](https://jobs.opennash.com/companies/aramark/jobs/7dacb3c84ab1afb13249/) Aramark · Madrid, MD, ES ### [Employee Relations Specialist](https://jobs.opennash.com/companies/ntt/jobs/ac92bf48a0590b154864/) NTT · Mumbai, MH, IN, India [Marketing jobs](/functions/marketing/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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