[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Search jobs](/search/) Amazon · IN, KA, Bengaluru # Software Development Engineer, Customer Experience and Business Trends IN, KA, Bengaluru Software Engineering Listed on Amazon’s official careers site. Posted October 18, 2026. Check that it is still open and apply there. [Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10582077/software-development-engineer-customer-experience-and-business-trends) [OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Software Development Engineer, Customer Experience and Business Trends ## Job description Are you customer-obsessed, data oriented, and confident in proposing opportunities to improve our customers’ experience across different Amazon businesses? Customer Experience and Business Trends (CXBT) is looking for a scale-focused and customer-obsessed Software Development Engineer. As an SDE, you will be part of a team that adds new capabilities to our customers through core engineering and AI/ML methodologies. The solutions heavily leverage technology to challenge conventional wisdom with hard data. Our SDEs solve complex problems and get to see the impact of their work first-hand. In this role you will have the opportunity to exercise your creativity and explore ideas to simulate and quantify any aspect of the customer experience. ### Key job responsibilities - Design, develop, and maintain scalable software solutions for data collection and analysis platforms - Build and optimize automated data collection frameworks across different surfaces (web, mobile) - Collaborate with cross-functional teams to understand requirements and implement efficient solutions - Write high-quality, maintainable code while following best practices and design patterns - Participate in code reviews and contribute to technical documentation - Debug production issues and implement performance improvements - Work with ML technologies and LLM driven extraction services to enhance data processing capabilities - Contribute to architecture decisions and technical strategy - Mentor junior developers and participate in team's agile development process ### A day in the life You'll work closely with Product Managers, Data Scientists, and other engineers to build tools that enable large-scale data collection and analysis. You'll tackle challenges ranging from Automated Data Collection framework development to building new features for our self-service tools, while ensuring high performance and reliability. ### About the team Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more. ## At a glance - Posted by the employer: Oct 18, 2026 - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: Under a day - Location: IN, KA, Bengaluru[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10582077/software-development-engineer-customer-experience-and-business-trends) ## More jobs at Amazon ### [Associate, Quality Services, Auto Software (Smart Vehicles), Amazon Smart Vehicles](https://jobs.opennash.com/companies/amazon/jobs/86f1b3fd31a2de995366/) IN, KA, Bengaluru ### [Content Developer, Customer Trust Content Management](https://jobs.opennash.com/companies/amazon/jobs/7c97bb449dcf6d3eb20e/) IN, KA, Bengaluru ### [Content Developer, Risk Content Management](https://jobs.opennash.com/companies/amazon/jobs/bcc1a976100170a2e9b4/) IN, KA, Bengaluru ### [DevOps Engineer II, Ads AI Core Infra Support Engineering, Ads AI Core Infra (ACI)](https://jobs.opennash.com/companies/amazon/jobs/5e90fc62919c4a7c1a25/) IN, KA, Bengaluru ## Similar jobs at other companies ### [Software Development Engineer](https://jobs.opennash.com/companies/ntt/jobs/b39531d39d7391336e5b/) NTT · Beijing, China ### [Software Development Engineer III](https://jobs.opennash.com/companies/hitachi/jobs/1eec233523875dadc002/) Hitachi · Mexico ### [Junior Software Engineer (Application Development Engineer)](https://jobs.opennash.com/companies/abb/jobs/6e1179f806fb2c8e3d0c/) ABB · Xiamen, Fujian, China ### [Software Development Engineer](https://jobs.opennash.com/companies/cvs-health/jobs/a4265e2b7aa9dc6eb136/) CVS Health ### [Software Development Engineer](https://jobs.opennash.com/companies/cvs-health/jobs/33539e51ea64f5e97996/) CVS Health · Scottsdale, AZ [Software Engineering jobs](/functions/software-engineering/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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