[Skip to main content](#main-content)

[ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/)

Amazon · Costa Rica

# ACM Consultant (S), US Accommodations

Costa Rica Consulting 

Listed on Amazon’s official careers site. Posted October 23, 2026. Check that it is still open and apply there.
[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10587151/acm-consultant-s-us-accommodations)

[OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / ACM Consultant (S), US Accommodations

## Job description

At Amazon we believe that every day is still day one.

We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team.

The ACM Consultant provides case management for all types of accommodation request related to life events. The ACM Consultant is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event.

### Key job responsibilities

This is an individual contribution (IC) role with no direct reports.

### Essential Responsibilities
- Initiate and respond to inquiries about accommodation events, benefits, and options available to employees
- Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation in compliance with the corresponding, federal and state laws and policy as defined by Amazon
- Leverage duration guidelines, best practice tools and Amazon resources to support oversight of aan accommodation as appropriate
- Critically assess and adjust the case management plan to an employee’s changing needs
- Address and respond to sensitive situations
- Troubleshoot issues and seek to remove barriers before, during, or after a leave event
- Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs
- Identify and solve problems that may arise, sometimes with limited information
- Educate managers and business partners on employee concerns and needs prior to being off or returning back to work
- Communicate regular updates to employees and stakeholders both verbally and in writing
- Ensure compliance with standard work, federal/state regulations, and company policy
- Maintain system records to ensure accurate and timely information/documentation
- Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate
- Other duties as assigned

A day in the life

## At a glance
- Posted by the employer: Oct 23, 2026
- First seen by OpenNash: Oct 25, 2026
- Last checked: Nov 1, 2026
- Listed for: 9 days
- Location: Costa Rica[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10587151/acm-consultant-s-us-accommodations)

## Hiring at Amazon
- Open jobs: 19,174
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 10, 2026

[All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Weekly hiring report](/reports/hiring/)

## More jobs at Amazon

### [Case Mgr (MIL) [S], Disability and Leave Services](https://jobs.opennash.com/companies/amazon/jobs/cbd38e0ea23d7365c0bf/)

Costa Rica

### [Major Incident Response Mgr, SP-Support Command Center](https://jobs.opennash.com/companies/amazon/jobs/9c1b1ed2d64f3b60d743/)

Costa Rica

### [My HR Live Support Specialty Advisor (S)](https://jobs.opennash.com/companies/amazon/jobs/215be90d9d721f7b108e/)

Costa Rica

### [Seasonal MyHR Live Support Sr. Advisor, Bereavement Centralization](https://jobs.opennash.com/companies/amazon/jobs/34a91510394ee1c43db8/)

Costa Rica

### [Sr. Administrator (S), Appeal](https://jobs.opennash.com/companies/amazon/jobs/e80f4c1e8f14ec53ed3b/)

Costa Rica

## Similar jobs at other companies

### [ACM-Bikaner Retail](https://jobs.opennash.com/companies/grasim-industries/jobs/84fef0bbe68f861ce2dd/)

Grasim Industries · Rajasthan

### [ABCD-ACM || Agra ||](https://jobs.opennash.com/companies/grasim-industries/jobs/b2bb14b8c799c98c44da/)

Grasim Industries · Uttar Pradesh

### [ADA Reasonable Accommodations Case Manager](https://jobs.opennash.com/companies/cvs-health/jobs/094c5a729562c74f8ea5/)

CVS Health · Work from home, TX

### [HR Advisor - Sickness Accommodations, Associate/ Senior Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/42751fd74e781dd266cb/)

JPMorganChase · BOURNEMOUTH, DORSET, United Kingdom

### [Crew Accommodations Operations Manager](https://jobs.opennash.com/companies/corpay/jobs/ee4823dcadc4bebe2df0/)

Corpay · Chennai – Lodging

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

[ OpenNash ](https://opennash.com/)

AI-native services firm that builds custom software and 24/7 AI agents.

OpenNash Jobs is an OpenNash Applied AI project.
[Book time with OpenNash](https://calendly.com/opennash/new-meeting?hide_gdpr_banner=1)

Jobs
- [Search jobs](https://jobs.opennash.com/search/)
- [Companies](https://jobs.opennash.com/explore/)
- [Hiring report](https://jobs.opennash.com/reports/hiring/)
- [AI assistants](https://jobs.opennash.com/connect/)
- [How it works](https://jobs.opennash.com/methodology/)

OpenNash
- [opennash.com](https://opennash.com/)
- [Services](https://opennash.com/ai-agent-consulting/)
- [OpenNash CX](https://opennash.com/cx/)
- [AI Tools](https://opennash.com/ai-tools/)
- [Blog](https://opennash.com/blog/)
- [About](https://opennash.com/about/)

Contact
- [hello@opennash.com](mailto:hello@opennash.com)

- [LinkedIn](https://www.linkedin.com/company/opennash)

- [Support](https://jobs.opennash.com/support/)

- [Privacy](https://jobs.opennash.com/privacy/)

- [Terms](https://jobs.opennash.com/terms/)

© 2026 OpenNash, Inc. Company names and public job postings belong to their respective owners. Employers control source availability and application decisions.