[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Search jobs](/search/) Amazon · San Francisco, CA # Sr. Customer Solutions Manager, Hitech US, CA, San Francisco Manager or lead Listed on Amazon’s official careers site. Posted September 9, 2026. Check that it is still open and apply there. [Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10534050/sr-customer-solutions-manager-hitech) [OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Sr. Customer Solutions Manager, Hitech ## Job description AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers highly innovative and fast paced Hitech business customers in US Cross Industries. We dive deep to understand our customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Our team is is seeking a Customer Solutions Manager (CSM) to help Hitech customers realize sustained business value by accelerating their digital transformation journey. The successful candidate will help the customers design and rapidly execute strategic migrations to the AWS cloud and build modern, cloud native solutions that fulfil their highest ambitions. You will work backwards from customer objectives, utilize AWS best practices and design and execute an end-to-end frictionless cloud adoption experience. As a CSM, you are a thought leader with a strategic business mindset. You use your technical acumen, program management, organizational change management, and communication skills to problem solve, challenge the status quo, and align a broad range of multidisciplinary teams including sales, solution architecture, enterprise support, and AWS partners. You will earn trust across the customer’s organization, identify strategic opportunities, uncover AI use cases, establish roadmaps and actionable program plans, capture success criteria, orchestrate advanced technical architectures, and establish programmatic governance. You own and drive execution excellence for the end-to-end customer cloud journey (e.g., technical, operational, organizational, and educational) that span IT teams, executives, and business units. As a CSM, you have a business outcome mindset, broad technical background, and a driven problem-solver. You will pay attention to detail but think big on behalf of our customers, build repeatable solutions that scale across customers. You are a team player, use data to make decisions, express yourself thoughtfully verbally and in writing, and are passionate about delivering Earth’s most customer-centric experiences. ### Key job responsibilities Demonstrate excellent customer engagement skills through all levels of an organization including C-Suite Maintain an in-depth knowledge and understanding of existing and developing technologies as it relates to cloud computing, to unlock opportunities for customers Possess a strong background in change management and incorporating organizational change best practices seamlessly into project delivery ### Accelerate customer adoption through education and engagement Assist customers in identifying use cases for priority adoption of AWS as well as best practice implementations Assist in developing long-term strategic relationships with key accounts Manage time efficiently, meet personal goals, and work effectively with other members of the sales and marketing team ## At a glance - Posted by the employer: Sep 9, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 39 days - Location: US, CA, San Francisco[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10534050/sr-customer-solutions-manager-hitech) ## More jobs at Amazon ### [Customer Solutions Manager](https://jobs.opennash.com/companies/amazon/jobs/c9f6bee994e868d325ce/) US, CA, San Francisco ### [Customer Solutions Manager, ISV](https://jobs.opennash.com/companies/amazon/jobs/57db18ad697efd12ed62/) US, CA, San Francisco ### [Customer Solutions Manager, Media & Entertainment, TMEGS](https://jobs.opennash.com/companies/amazon/jobs/236e914fc027c8c5e13b/) US, CA, San Francisco ### [Member of Technical Staff, Frontier AI & Robotics](https://jobs.opennash.com/companies/amazon/jobs/d02fd77ef0ca3768aeeb/) US, CA, San Francisco ### [Member of Technical Staff - Hardware Science, Frontier AI & Robotics (FAR)](https://jobs.opennash.com/companies/amazon/jobs/818c07f1bc193c0f509c/) US, CA, San Francisco ## Similar jobs at other companies ### [Specialist - Global Customer Solutions (Remote) in Chicago, Illinois, United States | Customer Solutions at United Airlines](https://jobs.opennash.com/companies/united-airlines-holdings/jobs/b23f4d145bb8ca109e27/) United Airlines Holdings · Chicago, Illinois, United States ### [Director Customer Programs and Solutions - Customer Policy & Solutions - Akron FirstEnergy Headquarters](https://jobs.opennash.com/companies/firstenergy/jobs/9843a27f645fb9b7f35c/) FirstEnergy · Akron, OH, United States ### [Client Partner HiTech](https://jobs.opennash.com/companies/infosys/jobs/e059839e029c5c7c9986/) Infosys · San Francisco, CA ### [Business Development Director for Hitech & Telecom](https://jobs.opennash.com/companies/tata-consultancy-services/jobs/26579f72b930ac9c8b2a/) Tata Consultancy Services · New York, NY ### [Customer Service Representative - Part-Time in Hawaii, Hawaii, United States | Customer Solutions at United Airlines](https://jobs.opennash.com/companies/united-airlines-holdings/jobs/c63f96cfe7014b164cb4/) United Airlines Holdings · Hawaii, United States [Jobs in San Francisco, CA](/locations/us/ca/san-francisco/)[Jobs in California](/locations/us-ca/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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