[Skip to main content](#main-content)

[ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/)

Amazon · Tempe, AZ

# Membership Advisor, Amazon One Medical Customer Care

US, AZ, Tempe On-site Healthcare & Clinical 

Listed on Amazon’s official careers site. Posted April 1, 2026. Check that it is still open and apply there.
[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10380657/membership-advisor-amazon-one-medical-customer-care)

[OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Membership Advisor, Amazon One Medical Customer Care

## Job description

At Amazon One Medical, our goal is to provide the most patient-centered care in healthcare, and to achieve this, we need exceptional, talented, and driven individuals. If you're passionate about helping us create the best healthcare experience for our patients, this is your opportunity to make a meaningful impact.

As a member of the Amazon One Medical Membership Advisor team, you'll be part of a dynamic, fast-paced environment filled with individuals who are deeply committed to our mission of providing world-class service to patients. Our teams strive for excellence, never settling for the status quo, and thrive in managing high-volume calls from current and prospective members.

In the role of Sr. Healthcare Associate on the Membership Advisor Team, you'll join a specialized group with expertise in handling complex calls and tasks. This role directly impacts and supports patients nationwide.

This is a full-time, hourly, in-person position based at the Amazon One Medical Customer Care Center in Tempe, AZ.

### Key job responsibilities

- Managing a high volume of inbound and outbound calls, providing advice, guidance, and engagement to new and existing patients on maximizing their membership benefits

- Leveraging knowledge of One Medical to carefully pair patients with medical providers, resulting in long lasting relationships

- Assisting patients with navigating the intricacies of their insurance so they feel ready to take on their healthcare journey

- Facilitating service recovery and resolutions

- Embodying One Medical’s mission to deliver extraordinary care in every interaction with patients and colleagues

### A day in the life

Your day centers on processing membership requests with precision while building meaningful connections with patients. You'll handle a dynamic mix of inbound and outbound calls, taking time to understand each patient's needs and guiding them toward the right medical providers and membership benefits. You'll collaborate closely with patients and internal teams to ensure accurate, timely membership setup. Throughout your day, you'll also support service recovery when patients need assistance, serving as a trusted resource who helps them feel confident and prepared as they begin their healthcare journey with us.

### About the team

We are a collaborative group of healthcare professionals dedicated to continuous improvement and exceptional patient service. Our team believes in empowering each member to contribute meaningfully, ask thoughtful questions, and develop more efficient healthcare coordination processes. We work together to create pathways to better health outcomes for patients nationwide. When you join us, you'll be part of a supportive environment where your contributions directly impact how patients experience healthcare.

## At a glance
- Posted by the employer: Apr 1, 2026
- First seen by OpenNash: Oct 25, 2026
- Last checked: Nov 1, 2026
- Listed for: 214 days
- Location: US, AZ, Tempe
- Work arrangement: On-site[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10380657/membership-advisor-amazon-one-medical-customer-care)

## Hiring at Amazon
- Open jobs: 19,174
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 10, 2026

[All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Weekly hiring report](/reports/hiring/)

## More jobs at Amazon

### [Customer Service Specialist - Healthcare Billing, Amazon Healthcare Revenue Cycle](https://jobs.opennash.com/companies/amazon/jobs/edd24a44d99503f08679/)

US, AZ, Tempe

### [Knowledge Management Specialist, Amazon One Medical Customer Care](https://jobs.opennash.com/companies/amazon/jobs/9a2e9631340d0c565510/)

US, AZ, Tempe

### [Training Specialist III, Amazon One Medical Customer Care](https://jobs.opennash.com/companies/amazon/jobs/0784a3ad6d127bab33c1/)

US, AZ, Tempe

### [Bilingual AHS Specialist - Spanish](https://jobs.opennash.com/companies/amazon/jobs/524ea725ba359861e6ed/)

US, AZ, Tempe

### [Central Flow Lead, Early Career (2027) -Tempe, AZ/Nashville, TN, Central Flow - Central Ops](https://jobs.opennash.com/companies/amazon/jobs/afe144c57252b19da66c/)

US, AZ, Tempe

## Similar jobs at other companies

### [Seasonal Beauty Advisor - Lancome, Square One](https://jobs.opennash.com/companies/macys/jobs/7125acc610c8cc1a9cfc/)

Macy's · Saugus, MA, United States

### [Beauty Advisor - Prestige Beauty, Square One - Part Time](https://jobs.opennash.com/companies/macys/jobs/71339c162d51f3a417d3/)

Macy's · Saugus, MA, United States

### [Customer Experience Banker- One North Hills Tower](https://jobs.opennash.com/companies/huntington-bank/jobs/55e0457a9c30a405c22e/)

Huntington Bank · Raleigh, NC

### [General Utility- Capital One](https://jobs.opennash.com/companies/aramark/jobs/a8d0ae519c6d840d5509/)

Aramark · Plano, TX, US

### [Financial Relationship Banker- One North Hills Tower](https://jobs.opennash.com/companies/huntington-bank/jobs/2afaf648987e60f32b1e/)

Huntington Bank · Raleigh, NC

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

[ OpenNash ](https://opennash.com/)

AI-native services firm that builds custom software and 24/7 AI agents.

OpenNash Jobs is an OpenNash Applied AI project.
[Book time with OpenNash](https://calendly.com/opennash/new-meeting?hide_gdpr_banner=1)

Jobs
- [Search jobs](https://jobs.opennash.com/search/)
- [Companies](https://jobs.opennash.com/explore/)
- [Hiring report](https://jobs.opennash.com/reports/hiring/)
- [AI assistants](https://jobs.opennash.com/connect/)
- [How it works](https://jobs.opennash.com/methodology/)

OpenNash
- [opennash.com](https://opennash.com/)
- [Services](https://opennash.com/ai-agent-consulting/)
- [OpenNash CX](https://opennash.com/cx/)
- [AI Tools](https://opennash.com/ai-tools/)
- [Blog](https://opennash.com/blog/)
- [About](https://opennash.com/about/)

Contact
- [hello@opennash.com](mailto:hello@opennash.com)

- [LinkedIn](https://www.linkedin.com/company/opennash)

- [Support](https://jobs.opennash.com/support/)

- [Privacy](https://jobs.opennash.com/privacy/)

- [Terms](https://jobs.opennash.com/terms/)

© 2026 OpenNash, Inc. Company names and public job postings belong to their respective owners. Employers control source availability and application decisions.
