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Amazon · IN, KA, Bengaluru

# Catalog Assistant

IN, KA, Bengaluru Administrative 

Listed on Amazon’s official careers site. Posted October 13, 2026. Check that it is still open and apply there.
[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10576708/catalog-assistant)

[OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Catalog Assistant

## Job description

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Services will appeal to you.

We are looking out for candidates for Catalog Assistant

In this role, you will be responsible for working closely with Service Providers, Customer Service team, Customer outbound process, Service category team and Operations to identify the gaps in fulfillment of a service provided to the customer and work with them to alleviate their acute/short-term issues. You will partner with program and product management team as well to identify long-term fulfillment features and programs to improve customer experience on the Amazon Home Services business in A.in.

### Roles and Responsibility

Under general supervision, follow pre-defined processes, guidelines, and SOPs to perform tasks with high levels of accuracy and productivity

Tasks including interacting and coordinating with customers, gathering and presenting customer feedback and ensuring Amazon remains competitive, wide selection and good product information and solving challenging operational goals. Also include maintaining records of work, tracking business workflow, escalating deviations.
- Report audit results and communicate them to others within the organization.
- Analyze data and identify new trends/patterns.
- Identify generic patterns in cx escalations and to be translated into guidelines and SOPs to improve overall escalation process.
- Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
- Should be open to working on Saturday & Sunday, with any other 2 days of the week as off.

## At a glance
- Posted by the employer: Oct 13, 2026
- First seen by OpenNash: Oct 18, 2026
- Last checked: Oct 18, 2026
- Listed for: 5 days
- Location: IN, KA, Bengaluru[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10576708/catalog-assistant)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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