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Amazon · Washington, DC

# Area Manager, CXO

US, DC, Washington Manager or lead 

Listed on Amazon’s official careers site. Posted October 27, 2026. Check that it is still open and apply there.
[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10589324/area-manager-cxo)

[OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Area Manager, CXO

## Job description

Who are we?

Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders.

We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.

### About the Role

We seek an Area Manager to bring Amazon’s customer obsession to life. In this role, you’ll oversee operations across multiple locations, leading shift leaders to deliver exceptional customer experiences. You’ll cultivate a dynamic team culture rooted in customer obsession, trust, respect, continuous learning, and enthusiasm.

### Key job responsibilities

- Lead shift leads and associates, overseeing hiring, onboarding, performance, and career growth.

- Drive daily operations by executing SOPs, identifying improvements, implementing solutions, and providing training.

- Foster a customer-focused culture aligned with Amazon’s Leadership Principles.

- Track key metrics, manage performance inputs, and present results in business reviews.

- Oversee multiple sites, prioritize time effectively, and develop strong store leadership.

- Ensure a safe, clean, and secure environment for employees, customers, and packages.

- Handle escalations and guide associates on issue resolution.

- Travel 50-75% between locations.

- Work flexible hours, including nights, weekends, and holidays.

- Lift up to 49 lbs and stand for shifts up to 10 hours.

- Must be at least 18 years old.

Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

## At a glance
- Posted by the employer: Oct 27, 2026
- First seen by OpenNash: Nov 1, 2026
- Last checked: Nov 1, 2026
- Listed for: 5 days
- Location: US, DC, Washington[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10589324/area-manager-cxo)

## Hiring at Amazon
- Open jobs: 19,174
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 10, 2026

[All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Weekly hiring report](/reports/hiring/)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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