[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Search jobs](/search/) Amazon · IN, KA, Bengaluru # Content Developer, Customer Trust Content Management IN, KA, Bengaluru Software Engineering Listed on Amazon’s official careers site. Posted August 20, 2026. Check that it is still open and apply there. [Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10507610/content-developer-customer-trust-content-management) [OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Content Developer, Customer Trust Content Management ## Job description Do you love creating and editing helpful process documents and strategic, customer-facing communications? Are you passionate about developing clear, concise, and straightforward content for internal and external audiences? Do you have a proven track record of delivery high-quality content in a fast-paced environment? If you enjoy driving improvements in content readability, discoverability, and usability, then we'd love to talk to you about joining Amazon's Customer Trust Content Management (CTCM) team as a Content Developer. ### A day in the life As a Content Developer, you will be responsible for developing standard operating procedure documents for risk and fraud investigators and email communications for Amazon's customers. With the help of our style guide, you will document operational processes and create messaging for a global audience. You are not a copy editor—you are the owner of the investigator and customer experience. You will work with global stakeholders to understand the business priorities and legal requirements that drive the need for high-quality content. It's important that you are self-motivated to look around corners for ways to improve the reader experience. Amazon is a fast-paced environment, and you must be committed to partnering with internal and external stakeholders to deliver high-quality content that responds to the rapidly changing seller landscape. In addition to working on content projects, you will also contribute to team-level goals and initiatives. You will be expected to work on content projects, team-level goals and initiatives, and ad-hoc tasks simultaneously. You will troubleshoot tool issues impacting content that we support and flag issues to the relevant tech team. ### About the team The CTCM team supports investigators by updating and managing content to support global operations. We use data to make decisions about our content, and we advocate for the investigator and customer experience while balancing advocacy with the need for action. We measure success by having clear and simple content that answers readers' questions before they arise. We are are a global team based in the US, UK, Costa Rica, Ireland, and India. ## At a glance - Posted by the employer: Aug 20, 2026 - First seen by OpenNash: Aug 20, 2026 - Last checked: Oct 18, 2026 - Listed for: 59 days - Location: IN, KA, Bengaluru[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10507610/content-developer-customer-trust-content-management) ## More jobs at Amazon ### [Associate, Quality Services, Auto Software (Smart Vehicles), Amazon Smart Vehicles](https://jobs.opennash.com/companies/amazon/jobs/86f1b3fd31a2de995366/) IN, KA, Bengaluru ### [Content Developer, Risk Content Management](https://jobs.opennash.com/companies/amazon/jobs/bcc1a976100170a2e9b4/) IN, KA, Bengaluru ### [DevOps Engineer II, Ads AI Core Infra Support Engineering, Ads AI Core Infra (ACI)](https://jobs.opennash.com/companies/amazon/jobs/5e90fc62919c4a7c1a25/) IN, KA, Bengaluru ### [DevOps Engineer III, Ads AI Core Infra Support Engineering, Ads AI Core Infra (ACI)](https://jobs.opennash.com/companies/amazon/jobs/cc78345bfa6f4140665a/) IN, KA, Bengaluru ## Similar jobs at other companies ### [Trust & Safety Specialist (Content Moderator) with English and Spanish](https://jobs.opennash.com/companies/accenture/jobs/e467d9eea41b2cff0123/) Accenture ### [Trust & Safety Specialist (Content Moderator) with Russian and English](https://jobs.opennash.com/companies/accenture/jobs/b5903165c8cce5503f79/) Accenture ### [Trust Advisory Manager](https://jobs.opennash.com/companies/hsbc-holdings/jobs/b6c3744beca907e14427/) HSBC Holdings · Singapore ### [Personal Trust Officer](https://jobs.opennash.com/companies/thrivent-financial/jobs/6430660b5d863f3ec018/) Thrivent Financial ### [Content Developer II](https://jobs.opennash.com/companies/veralto/jobs/88ee0b8633aa422fa475/) Veralto · Bangalore, Karnātaka, India [Software Engineering jobs](/functions/software-engineering/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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