[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Amazon · Tracy, CA # IT Support Associate II US, CA, Tracy IT & Infrastructure Listed on Amazon’s official careers site. Posted August 5, 2026. Check that it is still open and apply there. [Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10493403/it-support-associate-ii) [OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / IT Support Associate II ## Job description About Operations Technology Solutions (OTS) Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. ### About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. ### But wait, there’s more we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at [https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders](https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders) (opens in a new tab) Key job responsibilities Responsibilities include, but are not limited to - Allocation, maintenance and troubleshooting of IT equipment used in Amazon Operations facilities - Handles support requests and procedures across the network - Assist in training new hires - Continuous learning of new technologies - Ability to support customers from multiple buildings in the area, as well as remote customers - Ability to move up to 49lbs as well as stand and walk for 10-12 hours at a time with or without reasonable accommodation ## At a glance - Posted by the employer: Aug 5, 2026 - First seen by OpenNash: Oct 25, 2026 - Last checked: Nov 8, 2026 - Listed for: 95 days - Location: US, CA, Tracy[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10493403/it-support-associate-ii) ## Hiring at Amazon - Open jobs: 21,930 - New in the last 7 days: After two weekly collections - Tracked since: Jul 10, 2026 [All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Amazon ### [IT Support Associate II, Ops Tech Solutions (OTS)](https://jobs.opennash.com/companies/amazon/jobs/2cae0fd1d36e1205a846/) US, NJ, Burlington ### [IT Support Associate II, Ops Tech Solutions (OTS)](https://jobs.opennash.com/companies/amazon/jobs/23ea17d9911d61106bf0/) US, NJ, Logan Township ### [IT Support Associate II, Ops Tech Solutions (OTS)](https://jobs.opennash.com/companies/amazon/jobs/32ce477be6dabd08aa62/) US, NJ, West Deptford ### [IT Support Associate II, Ops Tech Solutions (OTS)](https://jobs.opennash.com/companies/amazon/jobs/6dc6b89924b0dbb09ab8/) US, PA, Philadelphia ### [IT Support Associate II - Ops Tech Solutions, Ops Tech Solutions](https://jobs.opennash.com/companies/amazon/jobs/135bf05ae104fb6fc619/) US, TX, Dallas ## Similar jobs at other companies ### [Technology Support III - Escalation Mac Support Engineer](https://jobs.opennash.com/companies/jpmorganchase/jobs/d7ed81c4e999a92b2641/) JPMorganChase · Jersey City, NJ, United States ### [Technology Support III - Application & Infrastructure Support Engineer III (AI-Enabled)](https://jobs.opennash.com/companies/jpmorganchase/jobs/4e4ca0a370aaad4e4447/) JPMorganChase · Plano, TX, United States ### [Digital Community Support Manager](https://jobs.opennash.com/companies/microsoft/jobs/cb7ce11ab652dc594dc7/) Microsoft · United States, Multiple Locations ### [Digital Support Solution Area Specialist](https://jobs.opennash.com/companies/microsoft/jobs/9434dff14c77282d572f/) Microsoft · United States, Multiple Locations ### [Assistant Vice President, Supplier Engagement Support Manager](https://jobs.opennash.com/companies/hsbc-holdings/jobs/ca7b0a07f5c2e950df3c/) HSBC Holdings · New York, United States [Jobs in Tracy, CA](/locations/us/ca/tracy/)[Jobs in California](/locations/us-ca/)[IT & Infrastructure jobs](/functions/it-infrastructure/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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