[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Amazon · Seattle, WA # Senior Customer Success Manager, Consumables Private Brands US, WA, Seattle Manager or lead Customer Support Listed on Amazon’s official careers site. Posted November 5, 2026. Check that it is still open and apply there. [Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10597600/senior-customer-success-manager-consumables-private-brands) [OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Senior Customer Success Manager, Consumables Private Brands ## Job description Shape the future of E-commerce by transforming supplier partnerships into strategic advantages for Amazon's Consumables Private Brands business. As a Senior Customer Success Manager, you'll directly influence the success of Amazon's own private brand portfolio — a global range of consumables products built to meet customers' daily needs — and play a crucial role in scaling these brands on the world's largest e-commerce platform. Join our dynamic team as a Senior Customer Success Manager supporting strategic supplier partnerships within the Consumables Private Brands organization. In this role, you'll drive business growth, enhance supplier satisfaction, and improve customer experience through data-driven insights and collaborative relationship building. You'll work closely with Private Brand stakeholders across WW Consumables, implementing tactical plans, providing strategic guidance, and contributing to continuous improvement initiatives that create measurable impact for both vendors and customers. You have strong financial acumen, a high attention to detail, and a healthy obsession for the rapidly evolving world of consumer packaged goods and product innovation. ### Key job responsibilities Partner with private brand suppliers to develop and execute strategic business plans across marketing, merchandising, and supply chain management, with a focus on scaling selection on.com based on market trends and customer needs. Analyze category P&L performance on a weekly and monthly basis, monitoring profitability goals and diving deep where needed to drive continuous improvement. Build and maintain collaborative relationships while serving as the primary point of contact for private brand supplier needs, influencing stakeholders and helping them understand brand positioning, key points of difference, and target customer. Guide suppliers through Amazon's tools, policies, and growth opportunities while partnering closely with supply chain to support operational planning, forecasting, and inventory investments. Collaborate with cross-functional teams including Commercialization, Pricing, Instock Management, marketing, product development, finance, and transportation to deliver on net revenue and customer satisfaction goals. Develop a thorough understanding of the Consumables market, seasonality, and global trends, continuously monitoring competitor efforts and identifying new private brand selection opportunities. Contribute to process improvements and innovation initiatives that benefit the broader Consumables Private Brands organization ### A day in the life As a Sr. Customer Success Mgr, a typical day might include: Collaborate with cross-functional teams to resolve supplier inquiries and implement solutions across the private brand portfolio Review and analyze category performance data to identify growth and profitability opportunities Develop and present strategic recommendations to suppliers and internal stakeholders Participate in team meetings and knowledge-sharing sessions focused on private brand strategy and innovation Manage multiple projects while maintaining high service standards across the vendor base ## At a glance - Posted by the employer: Nov 5, 2026 - First seen by OpenNash: Nov 8, 2026 - Last checked: Nov 8, 2026 - Listed for: 3 days - Location: US, WA, Seattle[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10597600/senior-customer-success-manager-consumables-private-brands) ## Hiring at Amazon - Open jobs: 21,930 - New in the last 7 days: After two weekly collections - Tracked since: Jul 10, 2026 [All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Amazon ### [Senior Customer Success Manager, Consumer Electronics](https://jobs.opennash.com/companies/amazon/jobs/c019346c23291df0d507/) US, WA, Seattle ### [Senior Customer Success Manager, Hardlines - Furniture](https://jobs.opennash.com/companies/amazon/jobs/b784b7e2a55b3fda3fec/) US, WA, Seattle ### [Senior Data Engineer, AWS Analytics Engineering](https://jobs.opennash.com/companies/amazon/jobs/e4ff62c64ca24cd3d587/) US, WA, Seattle ### [Senior Data Engineer, AWS Infrastructure Supply Chain Automation](https://jobs.opennash.com/companies/amazon/jobs/f1f69d72ad3990227a67/) US, WA, Seattle ### [Senior Data Scientist, Customer Experience and Business Trends](https://jobs.opennash.com/companies/amazon/jobs/8bf3a93c3dac19ad1a61/) US, WA, Seattle ## Similar jobs at other companies ### [Product Manager, Platform - Mobility Applications & Medical Consumables](https://jobs.opennash.com/companies/cardinal-health/jobs/ac95345440b0402d003a/) Cardinal Health · International ### [Lab Consumables Sales Representative](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/5e8599250fd4f2c0a326/) Thermo Fisher Scientific · Boston, Massachusetts, United States of America ### [Category Director - Maintenance, Repair, & Operations (MRO)/Consumables](https://jobs.opennash.com/companies/bae-systems/jobs/6bad5d1ae5a981d31244/) BAE Systems · Falls Church, Virginia, United States ### [(USA) Food and Consumables P_US_1100003519 Food & Consumables Coach - Tabitha Suggs](https://jobs.opennash.com/companies/walmart/jobs/128c827739bd2f935f9f/) Walmart · United States ### [Scientist III, R&D - Chromatography Consumables Development and Applications](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/98e8bcbd483a154d2e2e/) Thermo Fisher Scientific · Sunnyvale, California, United States of America [Jobs in Seattle, WA](/locations/us/wa/seattle/)[Jobs in Washington](/locations/us-wa/)[Customer Support jobs](/functions/customer-support/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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