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Amazon · Seattle, WA

# MHLS Business Intelligence Engineer II, Human-AI Enablement and eXperiences

US, WA, Seattle Data & Analytics 

Last seen on Amazon’s official careers site on October 25, 2026; it may have closed since.
[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10584589/mhls-business-intelligence-engineer-ii-human-ai-enablement-and-experiences)

[OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / MHLS Business Intelligence Engineer II, Human-AI Enablement and eXperiences

## Job description

My HR Live Support (MHLS) is seeking a Business Intelligence Engineer (BIE) to own the data pipelines and integration that support our analytics team. You will build and maintain the data layer that brings together contact center, workforce management, and case management data into clean, well-modeled, reliable datasets that our analysts build on.

As the BIE on the MHLS team, you will design, build, and own the data pipelines and integration layer that bring together contact handling, workforce management, and case management systems into a single, reliable source of truth. You will be the technical owner of data quality — building the validation, monitoring, and reconciliation that ensure every metric the business relies on is accurate. You will model data, engineer ETL pipelines, integrate disparate source systems, and run technical deep dives into data quality and integration issues, tracing a discrepancy back to its root cause so that the insights built on top are never wrong.

## At a glance
- Posted by the employer: Oct 20, 2026
- First seen by OpenNash: Oct 25, 2026
- Last checked: Oct 25, 2026
- Listed for: 5 days
- Location: US, WA, Seattle[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10584589/mhls-business-intelligence-engineer-ii-human-ai-enablement-and-experiences)

## Hiring at Amazon
- Open jobs: 21,930
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 10, 2026

[All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Weekly hiring report](/reports/hiring/)

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