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Amazon · IN, KA, Bengaluru

# Support Engineer II, CMT Tech Support

IN, KA, Bengaluru Operations 

Listed on Amazon’s official careers site. Posted November 5, 2026. Check that it is still open and apply there.
[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10595026/support-engineer-ii-cmt-tech-support)

[OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Support Engineer II, CMT Tech Support

## Job description

At Amazon, you will define your goals, exceed them, and set new ones. We are looking for a seasoned Application Support Engineer, who has hands-on experience in managing incidents, operational issues and driving operational excellence for large-scale services/systems. This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success.

### Key job responsibilities
- Provide first level of support for handling tickets, operational issues from production services
- Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
- Work on maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects.
- Read and understand complex application code and make code fixes to resolve support issues
- Software deployment support in staging and production environments.
- Develop tools and automate manual operational tasks and easy maintenance of our services.
- Build monitoring metrics dashboard, and report System health and Support status metrics.
- Work with remote development (Seattle) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.

## At a glance
- Posted by the employer: Nov 5, 2026
- First seen by OpenNash: Nov 8, 2026
- Last checked: Nov 8, 2026
- Listed for: 3 days
- Location: IN, KA, Bengaluru[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10595026/support-engineer-ii-cmt-tech-support)

## Hiring at Amazon
- Open jobs: 21,930
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 10, 2026

[All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Weekly hiring report](/reports/hiring/)

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