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Amazon · Bellevue, WA

# Customer Success Manager I, Global Logistics

US, WA, Bellevue Manager or lead Supply Chain & Logistics 

Listed on Amazon’s official careers site. Posted October 14, 2026. Check that it is still open and apply there.
[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10579180/customer-success-manager-i-global-logistics)

[OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Customer Success Manager I, Global Logistics

## Job description

Join Amazon's Global Logistics team as a Customer Success Manager and drive transformative improvements for our diverse shipper community. In this pivotal role, you'll manage high-value shipper relationships, develop data-driven strategies, and collaborate across teams to enhance the overall shipping ecosystem. Your expertise will directly impact Amazon's shipper success program, contributing to our mission of revolutionizing e-commerce supply chains.

### Key job responsibilities

- Manage a portfolio of high-value shippers, identifying growth opportunities through comprehensive assessments

- Develop and implement data-driven strategies to boost shipper performance and product adoption

- Collaborate with cross-functional teams to design innovative solutions for complex challenges

- Analyze and present key performance metrics, providing strategic recommendations to stakeholders

### A day in the life

As a Customer Success Manager, you'll start your day reviewing shipper performance data and preparing for strategic meetings. You might collaborate with product teams to address a shipper's unique needs, then lead a workshop to help a key account optimize their operations. In the afternoon, analyze program metrics for a leadership presentation, or brainstorm new success strategies with your peers. Your day concludes by following up on critical shipper issues, ensuring their continued success and satisfaction.

### About the team

The Global Logistics team is at the forefront of revolutionizing e-commerce supply chains. We're passionate about creating seamless, efficient logistics solutions that benefit both our shippers and customers. Our vision is to set new industry standards for customer success in the logistics space, constantly innovating and adapting to the evolving needs of the global marketplace.

## At a glance
- Posted by the employer: Oct 14, 2026
- First seen by OpenNash: Oct 18, 2026
- Last checked: Oct 18, 2026
- Listed for: 4 days
- Location: US, WA, Bellevue[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10579180/customer-success-manager-i-global-logistics)

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