[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Search jobs](/search/) Amazon · Seattle, WA # Principal AI Transformation Specialist - Amazon Quick, Customer Success Center of Excellence US, WA, Seattle Senior individual contributor Customer Support Listed on Amazon’s official careers site. Posted September 1, 2026. Check that it is still open and apply there. [Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10523773/principal-ai-transformation-specialist-amazon-quick-customer-success-center-of-excellence) [OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Principal AI Transformation Specialist - Amazon Quick, Customer Success Center of Excellence ## Job description AWS is seeking a seasoned transformation leader to reinvent how organizations plan, execute, and operate their businesses through adoption of Amazon Quick and AWS's generative AI platform. This is a principal-level individual contributor role within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence, requiring a combination of executive-level strategic vision and practical credibility to help customers fundamentally reimagine their business processes using AI. Amazon Quick is AWS's enterprise AI platform that enables organizations to transform how work gets done, from knowledge management and research to decision-making and operational workflows. This role focuses on helping customers move beyond AI experimentation to systematic business process reinvention at enterprise scale. You will define the methodologies, frameworks, and repeatable models that shape how AWS and its customers approach AI-powered business planning, execution, and operation transformation. Your work will directly influence product roadmaps, partner ecosystems, and go-to-market strategies, creating lasting organizational and market impact across hundreds of enterprises globally. Key job responsibilities ### Strategic Customer Transformation - Design and lead comprehensive “business execution” transformation strategies for enterprise customers adopting Amazon Quick and AWS Gen AI services, addressing process redesign, organizational capabilities, change management, and value realization through integrated frameworks and executive alignment. ### Offering Development & Scaling - Build repeatable transformation methodologies, maturity models, and assessment frameworks that enable AWS and partners to guide customers from AI experimentation to systematic business process reinvention at scale. - Synthesize learnings from customer engagements into documented playbooks, best practices, and success patterns that inform AWS product roadmap and GTM strategy. ### Partner Ecosystem Enablement - Co-develop transformation offerings with strategic consulting partners (GSIs, SIs, boutique AI consultancies) and support the partner-led organization as they create enablement programs, including training, certification, and delivery toolkits, that scale high-quality customer success delivery through the partner ecosystem. ### Customer Outcomes Management - Monitor customer transformation health and proactively address adoption barriers while driving measurable business value realization (productivity gains, cost reduction, decision quality improvement) through structured success planning and executive business reviews. ### Thought Leadership & Innovation - Develop leading point-of-view content, maturity models, and best practices for AI-powered business execution transformation that establish AWS intellectual leadership - Influence Amazon Quick product roadmap through synthesized customer insights and represent AWS as a recognized expert at industry forums and executive events. About the team ### Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. ### Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. ### Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. ### Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. ## At a glance - Posted by the employer: Sep 1, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 11, 2026 - Listed for: 40 days - Location: US, WA, Seattle[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10523773/principal-ai-transformation-specialist-amazon-quick-customer-success-center-of-excellence) ## More jobs at Amazon ### [Customer Success Manager, Fashion & Fitness](https://jobs.opennash.com/companies/amazon/jobs/8c6e7964d2ecc7dea7da/) US, WA, Seattle ### [Principal Customer Success Specialist - Business Outcomes, Customer Success Center of Excellence, AWS Specialist and Partner Organization](https://jobs.opennash.com/companies/amazon/jobs/20a1f163c0d464a4fa02/) US, WA, Seattle ### [Principal Partner Success Specialist, ASP Customer Success](https://jobs.opennash.com/companies/amazon/jobs/f1fa9f337618d26e4a3c/) US, WA, Seattle ### [Principal Solutions Architect, Bedrock Customer Success - AWS Mantle](https://jobs.opennash.com/companies/amazon/jobs/73e65a7bfdbd5ad2c89c/) US, WA, Seattle ### [Principal, Technical Program Manager, Associate Experience Technology](https://jobs.opennash.com/companies/amazon/jobs/fa0dcda4edcc7ce62fe2/) US, WA, Seattle ## Similar jobs at other companies ### [Principal Technical Program Manager – Cybersecurity & Technology Transformation](https://jobs.opennash.com/companies/jpmorganchase/jobs/69af0366c91649c811f6/) JPMorganChase · Plano, TX, United States ### [PRN Food Service Worker - Quick Eats at T-Mobile](https://jobs.opennash.com/companies/aramark/jobs/51f590f497c014544108/) Aramark · Overland Park, KS, US ### [Business Transformation Director, AI Transformation](https://jobs.opennash.com/companies/jpmorganchase/jobs/ed0d82b7a96cb62095f3/) JPMorganChase · Wilmington, DE, United States ### [Principal, HR Innovation & Transformation](https://jobs.opennash.com/companies/marsh/jobs/ea3e8365f6bc9e1a9ecd/) Marsh · New York - ### [Senior Principal, Business Consulting – Telecom Contact Center Transformation](https://jobs.opennash.com/companies/infosys/jobs/99d1905e56b671fd62b9/) Infosys · Anywhere in the US and/or Remote OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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