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Amazon · Arlington, VA

# Operations Analyst, RI Operations

US, VA, Arlington Operations 

Listed on Amazon’s official careers site. Posted March 30, 2026. Check that it is still open and apply there.
[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10379716/operations-analyst-ri-operations)

[OpenNash Jobs](https://jobs.opennash.com/) / [Amazon](https://jobs.opennash.com/companies/amazon/) / Operations Analyst, RI Operations

## Job description

Amazon Web Services (AWS) has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure.

The AWS RI Operations Team is in need of a driven, analytical, and process-oriented individual to own the creation and processing of Reservation Product transaction requests. We're looking for a motivated self-starter who is excited to escalate systemic issues, identify opportunities for improvement, has experience meeting strict SLAs, is comfortable working from a ticket queue, and has a passion for accuracy.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

### Key job responsibilities

- Process and audit Reservation Product transactions such as: cancellations, purchases, migrations, and modifications while adhering to Legal, Security, and Compliance requirements

- Occasionally act as escalation point for Reservation Product requests and issues

- Investigate data discrepancies, quickly establish root causes, and propose appropriate solutions

- Vocally self-critical to allow for self-correction of errors

- Communicate effectively across all related channels to ensure transparency of process

- Occasionally retrieve and evaluate data using Excel and other data management/BI systems

About the team

### About AWS

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

## At a glance
- Posted by the employer: Mar 30, 2026
- First seen by OpenNash: Oct 25, 2026
- Last checked: Nov 8, 2026
- Listed for: 223 days
- Location: US, VA, Arlington[Apply on Amazon’s careers site →](https://www.amazon.jobs/en/jobs/10379716/operations-analyst-ri-operations)

## Hiring at Amazon
- Open jobs: 21,930
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 10, 2026

[All Amazon jobs](https://jobs.opennash.com/companies/amazon/) · [Weekly hiring report](/reports/hiring/)

## More jobs at Amazon

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### [Operations Engineer, GES NA. Ops Engineering Execution](https://jobs.opennash.com/companies/amazon/jobs/0992ea7c609f7068432b/)

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