[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Alstom jobs](https://jobs.opennash.com/companies/alstom/) · [Search jobs](/search/) Alstom · Nigel, ZA # Trouble Shooting Technician (Service Academy_TOC Maintenance) Nigel, ZA Skilled Trades & Maintenance Listed on Alstom’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on Alstom’s careers site →](https://jobsearch.alstom.com/job/Nigel-Trouble-Shooting-Technician-%28Service-Academy_TOC-Maintenance%29/1447492733/) [OpenNash Jobs](https://jobs.opennash.com/) / [Alstom](https://jobs.opennash.com/companies/alstom/) / Trouble Shooting Technician (Service Academy_TOC Maintenance) ## Job description Req ID:530355 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. POSITION IN THE ORGANISATION – Trouble Shooting Technician (Service Academy_TOC Maintenance) ### REF 530355 This position is based in Nigel. POSITION IN THE ORGANISATION HIERARCHICAL MANAGER Service Center Manager INTERFACES: The successful candidate will be responsible for the following: PURPOSE AND MISSION OF THE JOB: Troubleshooting of Alstom products at customer site in order to ensure their availability. Provide technical expertise to subcontractors, warranty support team, project team members and less experienced personnel. ### KEY NETWORK & LINKS INTERNAL: Customer Site PI team PI Support team Reliability Availability Maintainability Safety (RAMS) team Project Engineering team Installation and Test & Commissioning team (if applicable) Internal Supplier representatives (Components/Participating Units) Maintenance/Service team (if Alstom) ### Global System representatives (if applicable) EXTERNAL Customer site team Customer maintenance team (if not Alstom) ### External Supplier representative MISSION & RESPONSIBILITIES KEY ACCOUNTABILITIES: Carry out Troubleshooting during PI period as well as Pre-warranty & Commissioning (and Validation & Certification if applicable), including investigation and repair Carry out Fleet check activities Reports & register any deviation (failure/event) in Failure Management data base including configuration data - Support operation helpdesk Apply & enforce Alstom & customer EHS & security rules and relevant PI processes on customer site - Execute test & trouble shouting procedures to evaluate system performance and performs failure analysis on parts to be returned for repair Support Implementation Field Modifications (FM operator), if required - Support specific technical investigations by Engineering or internal/external Suppliers - Recommends preventative and corrective actions Instructs and directs operators in field modification and repairs if needed - Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements - Ensure good information flow about interventions & operations within Troubleshooting to support shift transition, if needed Lead Troubleshooter team, if needed - Conducts peer reviews of PI activities and provide technical leadership if requested - Contribute to Return of Experience MEASUREMENT Achievement of contractual availability (milestone) targets Characterization of K1S/K2/K3 issues on time (considering K1S – safety relevant issue, K2 – issue causing major passenger service disruption, K3 – issue having impact on service availability and product reliability) Completeness and Quality of failure/event diagnosis/data recorded in Defect Management data base Availability of configuration update data - Audit results (internal and external) Customer satisfaction of technical expertise Compliance with EHS rules and work-related processes THE PREFERRED CANDIDATE WILL MEET THE FOLLOWING REQUIREMENTS: ### EDUCATIONAL REQUIREMENTS Btech/ Degree in Mechanical or Electrical/Electronics Minimum IT knowledge Internal EHS training ### EXPERIENCE Technical troubleshooting/investigation/testing experience (mechanical or electrical / electronic) Field Experience EHS knowledge and exposure Product knowledge Railway Safety/Product liability Engineering knowledge Customer contact ### Competencies & Skills Ability to read and understand electrical, pneumatical and mechanical diagrams You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you! Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone. Job Type:​Experienced​ ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 18, 2026 - Last checked: Oct 18, 2026 - Listed for: Under a day - Location: Nigel, ZA[Apply on Alstom’s careers site →](https://jobsearch.alstom.com/job/Nigel-Trouble-Shooting-Technician-%28Service-Academy_TOC-Maintenance%29/1447492733/) ## More jobs at Alstom ### [Engineering Technician (Service Academy_TOC Maintenance)](https://jobs.opennash.com/companies/alstom/jobs/6f7504d228466a56b999/) Nigel, ZA ### [Engineering Technician (TSSSA) ERM](https://jobs.opennash.com/companies/alstom/jobs/bdc09085f8cd2651e7c7/) Nigel, ZA ### [Testing and Commissioning Engineer (Service Academy_TOC Maintenance)](https://jobs.opennash.com/companies/alstom/jobs/ebc985d97e270e8e6af0/) Nigel, ZA ### [ATC Technician Wanda](https://jobs.opennash.com/companies/alstom/jobs/5dd6c1264c62ab709665/) Taipei, TW ### [Agent de Maintenance](https://jobs.opennash.com/companies/alstom/jobs/0dcc08868afda88241cd/) Saint-Denis-les-Sens, FR ## Similar jobs at other companies ### [Manufacturing - Senior First Line Support Engineer (Trouble Shooting) - Tainan](https://jobs.opennash.com/companies/asml-holding/jobs/a4a3fcc92ac0e4d6ddca/) ASML Holding · Tainan, Taiwan ### [Manufacturing- First Line Support Engineer (Trouble Shooting)- Tainan](https://jobs.opennash.com/companies/asml-holding/jobs/40558f18f0a5a666641b/) ASML Holding · Tainan, Taiwan ### [TS 電测分析工程師Trouble Shooting Repair Engineer (Electrical Testing and Analysis Engineer) 2026年05月06日 製造 美國德州](https://jobs.opennash.com/companies/compal-electronics/jobs/c8836cfaf0b5e7282d05/) Compal Electronics ### [Field Service Technician - Chicago, IL Mobility Customer Service](https://jobs.opennash.com/companies/siemens/jobs/b78bbec4eb6830408f1e/) Siemens ### [Field Service Technician (Underground) / Technicien(ne) de service en chantier (Sous terre)](https://jobs.opennash.com/companies/sandvik/jobs/440348754a5787b25e81/) Sandvik OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)