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Alphabet · Kirkland, WA

# Senior Technical Solutions Consultant, CCaaS, Applied AI

Kirkland, WA, USA +1 more Senior individual contributor Consulting 

Listed on Alphabet’s official careers site. Listed as of October 30, 2026. Check that it is still open and apply there.
[Apply on Alphabet’s careers site →](https://www.google.com/about/careers/applications/jobs/results/76853766355067590-senior-technical-solutions-consultant-ccaas-applied-ai)

[OpenNash Jobs](https://jobs.opennash.com/) / [Alphabet](https://jobs.opennash.com/companies/alphabet/) / Senior Technical Solutions Consultant, CCaaS, Applied AI

## Job description

info_outline About the job Cloud Applied AI (AAI) powers business growth with Gemini Enterprise. Our portfolio includes Gemini Enterprise for Customer Experience, along with other vertical and domain packaged solutions. We enable high adoption and speed to value by building solutions that are quickly deployed, delivering new 0-to-1 capabilities with startup agility. Team members operate at the forefront of AI, collaborating directly with model builders with unprecedented speed.

As an Applied AI Technical Solutions Consultant specializing in CCaaS, you will drive customer experience transformations across the entire customer lifecycle—spanning pre-sales architecture, prototyping, post-sales deployment, and ongoing technical support. You will architect, integrate, and deploy next-generation agentic AI and virtual agent solutions powered by Gemini for Customer Experience, with a focus on enterprise telephony and contact center integrations.

In this role, you will be the technical authority for telephony integration (SIP, RTP, carrier connectivity, and CPaaS) across complex CCaaS environments. In pre-sales, you will partner with Sales and Customer Engineering to lead technical discovery, build rapid proof-of-concepts, and design viable architectures. In post-sales, you will own technical delivery, guide carrier and telephony onboarding, lead cutovers to production, and provide escalation support and stabilization.

You will also maintain a tight feedback loop with Applied AI Product and Engineering teams, turning field challenges into product enhancements, while co-developing solutions with strategic System Integrators (SIs), ISVs, and partners.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 23, 2026
- Last checked: Oct 30, 2026
- Listed for: 7 days
- Location: Kirkland, WA, USA +1 more[Apply on Alphabet’s careers site →](https://www.google.com/about/careers/applications/jobs/results/76853766355067590-senior-technical-solutions-consultant-ccaas-applied-ai)

## Hiring at Alphabet
- Open jobs: 3,591
- New in the last 7 days: After two weekly collections
- Tracked since: Aug 20, 2026

[All Alphabet jobs](https://jobs.opennash.com/companies/alphabet/) · [Weekly hiring report](/reports/hiring/)

## More jobs at Alphabet

### [AI Customer and Partner Solutions Engineer, Cloud Applied AI](https://jobs.opennash.com/companies/alphabet/jobs/99bc89a69eb2395ec77b/)

Kirkland, WA, USA +1 more

### [Application Engineer Lead, Supplier Quality Platforms](https://jobs.opennash.com/companies/alphabet/jobs/8b79b946efbdc8416a76/)

Kirkland, WA, USA +1 more

### [Field Application Engineer, Cloud AI Infrastructure](https://jobs.opennash.com/companies/alphabet/jobs/2290616b57dec9a5fb9a/)

Kirkland, WA, USA +1 more

### [Group Product Manager, Managed Service for Apache Spark](https://jobs.opennash.com/companies/alphabet/jobs/1b332ed32a19e76ac169/)

Kirkland, WA, USA +1 more

### [Manager, Agent Engineer, Applied AI](https://jobs.opennash.com/companies/alphabet/jobs/3114784878d404025e87/)

Kirkland, WA, USA +1 more

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