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Allianz · Dubai, United Arab Emirates

# Claims Processing Agent

Dubai, United Arab Emirates Full-time Customer Support 

Listed on Allianz’s official careers site. Posted September 24, 2026. Check that it is still open and apply there.
[Apply on Allianz’s careers site →](https://careers.allianz.com/global/en/job/AISAIPGB98862EXTERNALENGLOBAL/Claims-Processing-Agent)

[OpenNash Jobs](https://jobs.opennash.com/) / [Allianz](https://jobs.opennash.com/companies/allianz/) / Claims Processing Agent

## Job description

We are looking for a detail-oriented and motivated Claims Processing Agent to join our team. In this role, you'll be responsible for evaluating and processing claims efficiently while insuring high standards of customer satisfaction and compliance with company policies.

### Key Responsibilities
- Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention.
- Review and handle claims according to the established standard procedure.
- Support the team and departmental productivity goals to meet the agreed upon Service Level Agreement (SLA) and deliver exceptional customer service
- Provide accurate and professional responses to client inquiries, and if needed, collaborate with other departments to ensure prompt and efficient resolution.
- Engage in departmental medical training to broaden understanding of medical terminology and procedures, and enhance proficiency in claims processing skills.
- Ensures adaptability in various claims handling work-related tasks to be able to facilitate a multi-tasking role.
- Ensures that high quality targets (standard of work performance) are achieved at all times.
- Support the Team Leader to drive engagement within the Team

### Other Ad hoc duties as required Job Requirements
- Bachelor’s degree in any Medical field, Paramedical, Finance, Business Administration, Insurance, or a related field preferred.
- 1-2 years’ experience in a customer focused environment, ideally in clinical, paramedical roles or TPA or insurance roles.
- Proficiency in MS Office
- A highly customer-focused individual with strong interpersonal, communicative and accuracy skills.
- Team player
- Physically fit to carry out duties.
- Ability to demonstrate sounds work ethics.
- Ability to work under pressure and to meet tight deadlines and service standards
- Legally permitted to work in the country of operations.
- Hybrid working option available as per business requirements. xxxx

## At a glance
- Posted by the employer: Sep 24, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 13, 2026
- Listed for: 19 days
- Location: Dubai, United Arab Emirates
- Employment type: Full-time[Apply on Allianz’s careers site →](https://careers.allianz.com/global/en/job/AISAIPGB98862EXTERNALENGLOBAL/Claims-Processing-Agent)

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### [Business Development Assistant Manager](https://jobs.opennash.com/companies/allianz/jobs/97dde5b69dc54d817bab/)

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