[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Allianz jobs](https://jobs.opennash.com/companies/allianz/) · [Search jobs](/search/) Allianz · Mauritius # Manager-Operations Mauritius Manager or lead Operations Listed on Allianz’s official careers site. Posted September 18, 2026. Check that it is still open and apply there. [Apply on Allianz’s careers site →](https://careers.allianz.com/global/en/job/AISAIPGB97368EXTERNALENGLOBAL/Manager-Operations) [OpenNash Jobs](https://jobs.opennash.com/) / [Allianz](https://jobs.opennash.com/companies/allianz/) / Manager-Operations ## Job description 130 years of trust. One team shaping what's next. Allianz Group is one of the world's leading insurers and asset managers - built on over a century of stability, expertise, and financial strength. Allianz Services is where that legacy meets the future. 8,500+ people. Twelve countries. Four continents. We deliver specialized services to clients within Allianz Group, powered by AI, advanced analytics, and a mindset that refuses to stand still. From core insurance operations to engineering and consulting services, we reimagine how insurance works. What truly sets us apart are our people and the trusted partnerships we build, anchored in our values of expertise, integrity, and empowerment. We don't support the business. We shape it. Sous la Responsabilité du Responsable des Opérations, le/ la responsable de groupe est un maillon essentiel pour la performance du centre de relation clients. Il/elle encadre une équipe, s’assure de la bonne mise en œuvre des missions qui sont confiées à l’équipe; contrôle, conseille et motive ses collaborateurs. Il/elle garantit leur efficacité, gère le planning et l’organisation des tâches, analyse la performance individuelle et collective. Principales missions Encadrer l’activité d’une équipe ou de plusieurs équipes. Anime une équipe de superviseurs ayant eux- mêmes en charge des collaborateurs. Prend part au recrutement, à l’intégration et à la formation des collaborateurs. Assure la montée en compétence des superviseurs. Est en charge de l’organisation et du pilotage de l’activité. Elle/Il planifie les ressources en fonction des flux en lien avec le régulateur de flux Propose des actions d’amélioration pour ses activités et pour l’ensemble de l’organisation. Elle/Il est le vecteur du partage des bonnes pratiques Est le garant de la bonne exécution du contrat (process, KPI,…) Mobilise, valorise et évalue ses équipes (fixer des objectifs individuels, suivre les objectifs quantitatifs et qualitatifs, évaluer les résultats…) Explique et fait adhérer ses collaborateurs à la feuille de route, fait respecter les valeurs et les intérêts de l’Entreprise. Gère les aspects administratifs et RH du plateau. Pilotage des objectifs et de la stratégie d’entreprise. Animation proactive des échanges avec les clients/partenaires externes et internes. Réalise les différents reportings et prépare les COPRODs Travaille en lien avec le responsable formation/qualité pour la montée en compétence des équipes. Contribue dans les projets transverses au profit de la transformation de l’entreprise Aptitudes et comportement Leadership Autonomie Résilience Organisation et méthode Diplomatie Dynamisme Bonnes capacités d’écoute Profil recherché Certifications académiques: Niveau: Bac+2 et solide en leadership de minimum 3 ans Expériences professionnelles: Relation client Expérience du management et/ ou coaching d’équipe Conduite du changement et de la transformation Langues: Français et Anglais niveau Delf B2 97368 | Operations | Management | Non-Executive | Allianz Services | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. ### We are united by a shared commitment to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. ### At Allianz, we stand for unity we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Join us. Let's care for tomorrow ## Responsibilities gestion d'équipe, leadership, gestion de la performance, gestion de planning, reporting, gestion administrative rh, gestion de projet, conduite du changement, formation d'équipe, coaching d'équipe, analyse de performance, animation de réunions, communication avec les parties prenantes, gestion de la relation client, gestion de la transformation, organisation d'équipe, gestion des objectifs, gestion des ressources, gestion de contrats, gestion de kpi, diplomatie, organisation et méthode, gestion des flux, animation d'équipe, gestion de la formation, Manager - Operations, Assistant Manager - Operations, Manager - Operations Marketing, Manager - Operations & Logistics, Senior Project Manager & Operations Manager, Guest Relations Manager - Opening Team, Operation Manager, Customer Service Operations Manager, Talent Manager - Operations & Project Management & Planning, Senior Operations Manager ## At a glance - Posted by the employer: Sep 18, 2026 - First seen by OpenNash: Jul 17, 2026 - Last checked: Oct 13, 2026 - Listed for: 88 days - Location: Mauritius[Apply on Allianz’s careers site →](https://careers.allianz.com/global/en/job/AISAIPGB97368EXTERNALENGLOBAL/Manager-Operations) ## More jobs at Allianz ### [Spontaneous Applications](https://jobs.opennash.com/companies/allianz/jobs/d663e756e24a81a3edb4/) Mauritius ### [Call for Interest - German & Dutch Customer Service Associates](https://jobs.opennash.com/companies/allianz/jobs/c3797e4d0fe94364f7c8/) Mauritius ### [Customer Service Representative](https://jobs.opennash.com/companies/allianz/jobs/c6e9a4a53991a1c9d802/) Mauritius ### [Manager - Procurement (m/f/d)](https://jobs.opennash.com/companies/allianz/jobs/ad7e44132ff50df56249/) Mauritius ### [Payroll Manager (m/f/d)](https://jobs.opennash.com/companies/allianz/jobs/1ccfa52ab09b12f1df98/) Mauritius ## Similar jobs at other companies ### [Manger Settlement Card Operations.Card Operations - MBP.Operations Group-MBPKLTD](https://jobs.opennash.com/companies/mashreq-bank/jobs/e57b00e016d01767aac7/) Mashreq Bank · Pakistan ### [RO:Bharat Banking Operations-Area Operations Manager](https://jobs.opennash.com/companies/axis-bank/jobs/64374bf416a7e766df41/) Axis Bank · Ellenabad ### [RO:Bharat Banking Operations-Area Operations Officer](https://jobs.opennash.com/companies/axis-bank/jobs/dc50dbf797ab48c2a238/) Axis Bank · Agra ### [Production Operations Manager - AIR6500 Production Operations](https://jobs.opennash.com/companies/lockheed-martin/jobs/b5913660e91d65f26ee3/) Lockheed Martin · Mawson Lakes, AUS ### [Sales Operations Manager – Partner Program & Operations, Asia Pacific Zone](https://jobs.opennash.com/companies/siemens/jobs/be38c53fc65993f0d755/) Siemens OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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