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Allianz · Bangkok, Thailand

# Sr. Claim Hospital Fax (Claim Assessor)

Bangkok, Thailand Senior individual contributor Customer Support 

Listed on Allianz’s official careers site. Posted February 26, 2026. Check that it is still open and apply there.
[Apply on Allianz’s careers site →](https://careers.allianz.com/global/en/job/AISAIPGB92860EXTERNALENGLOBAL/Sr-Claim-Hospital-Fax-Claim-Assessor)

[OpenNash Jobs](https://jobs.opennash.com/) / [Allianz](https://jobs.opennash.com/companies/allianz/) / Sr. Claim Hospital Fax (Claim Assessor)

## Job description

Provide supports to team in handling fax claims received from hospitals, investigates and makes decision for claims in the system. In addition, continuously monitors and makes decision for the pending cases of fax claims, or back log.

### Key Responsibilities

Hospital Fax Claims
- Provide supports to team in handling the fax claims from the hospital
- Check the information from fax claims documents, and record into the system
- Investigate and make decision for claims in the system, by covering the below actions: Approve for the payment base on authorization
- Perform rejection of fax claims received Require the additional information Issue memo into the system for administration in performing next steps
- Submit for further investigation
- Request the hospital records from hospital Continuously monitor and make decision for the pending cases of Claims Hospital Fax, or back log Hospital assessment Claims (OPD cashless)
- Provide support team in handling the OPD cashless claims from the hospital
- Perform investigation and make decision for OPD cashless claims received in the system
- Approve for the payment base on authorization
- Submit for further investigation
- Request the hospital records from hospital Continuously monitor and make decision for the pending cases of OPD cashless Claims Hospital or back log Consolidate/manage the complex cases which requires for Claim Committee Decision, and present to Claim Committee and COO/ CEO according to the authorization Report- Collect the information, and support Manager - Claims Hospital Fax in providing the daily and monthly reports regarding to volume and turnaround time of Claims Hospital Fax Give consult / advise medical related to jr. claim assessor or others Must Have
- Bachelor’s or master’s degree in business administration, Nursing, Business of Sciences (Medical Technology), or other related field At least 5 yrs of experience in Claims assessor, or other related fields in insurance industry Accuracy concern & detail orientation Experience in using claims/CRM systems
- Ability to prioritize claim related functions
- Knowledge of MS Office, Excel, PowerPoint or data software Power BI will be advantage
- Strong leadership/supervision skills Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage Allianz Group is one of the most trusted insurance and asset management companies in the world.

Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

### At Allianz, we stand for unity

we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

## At a glance
- Posted by the employer: Feb 26, 2026
- First seen by OpenNash: Jul 17, 2026
- Last checked: Oct 13, 2026
- Listed for: 229 days
- Location: Bangkok, Thailand[Apply on Allianz’s careers site →](https://careers.allianz.com/global/en/job/AISAIPGB92860EXTERNALENGLOBAL/Sr-Claim-Hospital-Fax-Claim-Assessor)

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