[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Aldar Properties jobs](https://jobs.opennash.com/companies/aldar-properties/) · [Search jobs](/search/) Aldar Properties · Abu Dhabi # Vice President - Loyalty Operations Abu Dhabi Executive Executive & Management Listed on Aldar Properties’s official careers site. Posted May 14, 2026. Check that it is still open and apply there. [Apply on Aldar Properties’s careers site →](https://jobs.lever.co/aldar/402d418c-5a78-4773-ab35-59978c893de2) [OpenNash Jobs](https://jobs.opennash.com/) / [Aldar Properties](https://jobs.opennash.com/companies/aldar-properties/) / Vice President - Loyalty Operations ## Job description ### JOB PURPOSE Lead the operational strategy of the programme as part of the overall loyalty strategy and execute according to scope, service level, operating procedures and cost, to drive short and long term financial and operational goals. Design and lead the strategic development of loyalty product and product roadmap. Management and continuous improvement of the loyalty platform technology operating environment. Working across the digital product lifecycle, this position is accountable for delivering key, prioritized parts of the digital loyalty strategy guided by customer, commercial and technical innovations. This position will also measure the product post-launch to ensure efficiency, customer adoption and satisfaction This role is exclusive to UAE Nationals Roles and Responsibilities Strategic Responsibilities Responsible for creating a seamless and personalized digital experience through the loyalty programme, that is engaging, valuable and fun for members across product management, ecommerce and user experience - Partner with Technology and Digital Products teams to provide guidance and recommendations to drive loyalty innovation and growth based on the programme’s road map timing - Deliver and update the multi-year digital loyalty roadmap, including digital customer journey, benefits, customer KPIs and drive new and dynamic digital initiatives to our existing base of members while reaching out to new prospect members - Deliver a point of view on best-in-class digital loyalty practices and technologies, based on customer insights, customer-level testing and analytics and market and competitive data with the goal of driving incremental customer loyalty and financial value Formulate and enhance the digital strategy by staying up to date on Loyalty technologies and trends ### Functional Responsibilities - Define and manage the Darna loyalty offer(s), including program structure, roadmap, benefits, program offer expense management, as well as implementing and managing the data architecture systems needed to support long-term goals. Champion the digital loyalty roadmap and prioritization of new features; provide input to the annual product lifecycles including roadmap, backlog grooming and launch as well as the enhancement and extensibility of existing loyalty products and services In line with the loyalty programme strategy and design, seek out and exploit digital loyalty programme development opportunities, innovation and gamification to drive customer acquisition and penetration within the business portfolios Conceptualize and launch loyalty digital platforms and initiatives, from business case development, user story creation, prototyping and piloting, through activation - Work closely with stakeholders to ensure all dependencies and impediments are understood so new features can be released in a timely manner: Highlight product features and improvements in a manner clearly understandable to the development team; Drive sprint planning and demo meetings to track and monitor sprint achievement, as well as to scrum team; Define and execute go-to-market strategies for the digital loyalty initiatives across all participating brands and markets; and training plans, working with marketing, operations, change management and development teams - Collaborate with IT to develop appropriate capital budget investments to support and grow the digital initiatives of loyalty programme - Work with project teams and sub-teams to develop and implement digital loyalty enhancements and products. Manages these projects in accordance with loyalty programme’s established program methodologies. - Ensures that multiple projects meet specified timelines and deliver expected results ### People Development - Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher-level roles - Coach and mentor the team and stakeholders on domain expertise of loyalty, consumer marketing and brand marketing RELATED YEARS OF EXPERIENCE: Min of 10+ years’ experience in commercial or strategic partnerships, preferably with loyalty YOE IN MANAGERIAL POSITION: Min of 2+ years of managerial experience. ### FIELD OF EXPERIENCE Loyalty Programs, CRM, Platforms, Mobile App Roadmap, Loyalty Digital Platforms industry knowledge and experience in business development. TECHNICAL AND INTERPERSONAL ### SKILLS Experience working in various development environments. Experience writing user stories and using product management and development tracking tools - Strong technical product management background, with demonstrated experience leading cross-functional technology - Proven multi-channel marketing experience with heavy emphasis on online and offline channels Experience integrating and aligning Customer Relationship Management platform functionality with business processes - Familiarity with financial models (e.g. ROI, forecast models) and structuring and writing presentations Highly developed interpersonal skills with an ability to persuade and influence decisions. Proven experience in leading a partner network and strengthening relationships with key partners. Track record of driving results through cross-functional collaboration Strong understanding of business objectives, data analytics, and ability to build action plans and finance business to meet objectives. ### QUALIFICATION Bachelor degree in Marketing/Business Administration ## At a glance - Posted by the employer: May 14, 2026 - First seen by OpenNash: Oct 20, 2026 - Last checked: Oct 20, 2026 - Listed for: 159 days - Location: Abu Dhabi[Apply on Aldar Properties’s careers site →](https://jobs.lever.co/aldar/402d418c-5a78-4773-ab35-59978c893de2) ## More jobs at Aldar Properties ### [Associate Director - D Sell Portfolio Management](https://jobs.opennash.com/companies/aldar-properties/jobs/8cd27944e58e2fbaccae/) Abu Dhabi ### [Senior Vice President - DM Portfolio](https://jobs.opennash.com/companies/aldar-properties/jobs/4771b9c3720300701bd2/) Abu Dhabi ### [Senior Vice President - Development](https://jobs.opennash.com/companies/aldar-properties/jobs/a04c85b25c784c4f4751/) Abu Dhabi ### [Senior Vice President - Master Planning - Projects](https://jobs.opennash.com/companies/aldar-properties/jobs/a27681e9887bbca9ee0d/) Abu Dhabi ### [Senior Vice President – Master Planning](https://jobs.opennash.com/companies/aldar-properties/jobs/620402f86ff49436a0eb/) Abu Dhabi ## Similar jobs at other companies ### [Vice President - Loyalty Operations](https://jobs.opennash.com/companies/international-holding-company/jobs/572d78b4684f8ff949bc/) International Holding Company · Abu Dhabi ### [Assistant Vice President - Loyalty Marketing (UAE Nationals)](https://jobs.opennash.com/companies/international-holding-company/jobs/024700a8d4d6680d20d4/) International Holding Company · Abu Dhabi ### [Security Operations Vice President, Vulnerability Management](https://jobs.opennash.com/companies/jpmorganchase/jobs/cd29f5e9f054b3674cfd/) JPMorganChase · Singapore ### [APAC Cash Operations Manager (Strategy & Controls) - Vice President](https://jobs.opennash.com/companies/jpmorganchase/jobs/d1bb7ffcb2d2f8883a0e/) JPMorganChase · Singapore ### [Vice President of Engine Rental Operations](https://jobs.opennash.com/companies/aercap-holdings/jobs/44f48f05a4db5154ccf3/) AerCap Holdings OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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