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Alcon · Bangalore, India

# Principal II, IT Business Systems Analysis (T)

Bangalore, India Senior individual contributor IT & Infrastructure 

Listed on Alcon’s official careers site. Posted September 23, 2026. Check that it is still open and apply there.
[Apply on Alcon’s careers site →](https://alcon.wd5.myworkdayjobs.com/careers_alcon/job/Bangalore-India/Principal-II--IT-Business-Systems-Analysis--T-_R-2026-49305-2)

[OpenNash Jobs](https://jobs.opennash.com/) / [Alcon](https://jobs.opennash.com/companies/alcon/) / Principal II, IT Business Systems Analysis (T)

## Job description

### Summary of Position

The Senior IT Business Analyst will play a key role in bridging the gap between IT and business stakeholders. This role focuses on Salesforce.com development and requires experience in UX/UI design. The ideal candidate will be a strategic thinker with a deep understanding of IT systems and business processes, and the ability to translate complex business practices into actionable technical requirements. This position will act as a liaison between the development team and business product owners, providing subject matter expertise on business processes when the product owner is not available.

### Key Responsibilities

Stakeholder Engagement: Collaborate with business product owners and subject matter experts to gather and document business requirements, ensuring alignment with organizational goals. Act as the business process expert for Salesforce.com, providing insights and clarifications to enhance the integration and utilization of Salesforce.com solutions.

### Solution Design & Integration

Work closely with development teams to ensure IT solutions meet business requirements. Act as a liaison to facilitate communication, ensuring that functionalities are aligned with business needs and integrated effectively with other IT systems. Provide guidance and clarification on Salesforce.com functionalities and requirements to both the development team and business stakeholders.

### UX/UI Design

Lead the UX/UI design process for IT solutions, creating intuitive and effective user interfaces. Experience with Figma is preferred but not required.

### Systems Specifications

Develop and configure system specifications to address business requirements and fit with the company's system architecture standards, including Salesforce.com.

### Compliance Standards

Ensure that software compliance standards are met and that Salesforce.com solutions adhere to these standards.

### System Interfaces

Evaluate interfaces between systems and operational requirements, including how Salesforce.com integrates with other systems.

### System Parameters

Establish and document system parameters and formats, ensuring system compatibility with Salesforce.com and coordinating modifications as needed.

### Process Improvement

Identify opportunities for process optimization and implement best practices to streamline operations and improve service delivery. Ensure that Salesforce.com processes are aligned with these improvements.

### Documentation

Create and maintain comprehensive documentation, including business requirements, process flows, system specifications, and design mockups related to Salesforce.com and other IT solutions.

### Liaison Role

Act as a liaison between the development team and business product owners to ensure smooth communication and resolution of issues. Provide subject matter expertise on business processes and Salesforce.com when needed.

### Key Requirements/Minimum Qualifications

Total of 7-10 years of experience with Bachelor’s degree in Information Technology, Business Administration, or a related field. Advanced degree or relevant certification (e.g., CBAP, PMP, Scrum Master) is a plus. Minimum of 5 years of experience as an IT Business systems Analyst or similar role, with a proven track record of successful project delivery. Strong understanding of Agile methodologies and experience working in an Agile environment.

Extensive experience with Salesforce.com development and customization, including system specifications and integration. (Process management Exp, process mapping, data flow, requirement gathering) Proficiency in UX/UI design, with Figma experience preferred. Excellent analytical, problem-solving, and decision-making skills. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders.

Proficiency in business analysis tools and techniques, such as process mapping, use case development, and requirements elicitation. Familiarity with IT systems, software development lifecycle (SDLC), and project management methodologies. Ability to manage multiple priorities and projects in a fast-paced, dynamic environment. Strong attention to detail and commitment to delivering high-quality work.

### Preferred Skills

Experience with data analysis and reporting tools (e.g., SQL, Power BI). Knowledge of industry-specific software and systems. Experience with change management and training initiatives.

### Work hours

1 PM to 10 PM IST Relocation assistance: Yes Employment Scams: Alcon is aware of employment scams which make false use of our company name or leader’s names to defraud job seekers. Alcon does not offer any positions without interview and never asks candidates for money. All our current job openings are displayed here on the Careers section of our website, where you can search for open positions and apply directly.

If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information, and check our website for current job openings.

### ATTENTION

Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.

## At a glance
- Posted by the employer: Sep 23, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 25 days
- Location: Bangalore, India[Apply on Alcon’s careers site →](https://alcon.wd5.myworkdayjobs.com/careers_alcon/job/Bangalore-India/Principal-II--IT-Business-Systems-Analysis--T-_R-2026-49305-2)

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