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Alcon · Warszawa, Poland

# Customer Operations Associate (Order-to-Invoice) with French

Warszawa, Poland Operations 

Listed on Alcon’s official careers site. Posted October 1, 2026. Check that it is still open and apply there.
[Apply on Alcon’s careers site →](https://alcon.wd5.myworkdayjobs.com/careers_alcon/job/Warszawa-Poland/Customer-Operations-Associate--Order-to-Invoice--with-French_R-2026-49914-2)

[OpenNash Jobs](https://jobs.opennash.com/) / [Alcon](https://jobs.opennash.com/companies/alcon/) / Customer Operations Associate (Order-to-Invoice) with French

## Job description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Customer Operations Associate (Order-to-Invoice) with French In this role, a typical day will include: Handle both standard and high-value, complex customer orders, ensuring compliance with contractual terms and pricing structures.
- Act as a liaison between customers and internal teams (production, distribution) for order-related matters
- Ensure timely and accurate invoicing for all customers by accurate order entry practices
- Oversee complex return cases, including high-value credits and regulatory compliance.

Analyse and resolve customer issues promptly, ensuring effective communication and resolution Act as escalation point for disputes related to billing, delivery, and returns. Manage customer complaints and dissatisfaction proactively to maintain loyalty.

### WHAT YOU’LL BRING

TO ALCON: Professional experience in Customer Operations - Order to Invoice/Order to Cash/Order management - MIN.1 year English + French (proficient level). Experience in corporate environment, preferably in Shared Service or GBS. Knowledge of SAP or Sales Force, Excel skills.

### What we can offer you

Truly international environment and daily interactions with colleagues from all over the world Attractive benefits package (private medical care, group insurance, lunch card, transportation allowance, pension plan, Multisport/cultural card, Alcon products for you and your significant other) Attractive compensation package (including bonus scheme) + language allowance Employment contract, full‑time position Hybrid work possibilities (3/2/weekly) Modern office with many facilities inside located at NewCity building, 15 Marynarska Street, Warsaw Alcon Careers See your impact at alcon.com/careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Find Jobs for Employees Find Jobs for Contingent Worker

## At a glance
- Posted by the employer: Oct 1, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 17 days
- Location: Warszawa, Poland[Apply on Alcon’s careers site →](https://alcon.wd5.myworkdayjobs.com/careers_alcon/job/Warszawa-Poland/Customer-Operations-Associate--Order-to-Invoice--with-French_R-2026-49914-2)

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