[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Albertsons jobs](https://jobs.opennash.com/companies/albertsons/) · [Search jobs](/search/) Albertsons · Portland, OR # Service Operations Manager Portland Oregon Portland, OR, United States Full-time Manager or lead Operations Listed on Albertsons’s official careers site. Posted October 6, 2026. Check that it is still open and apply there. [Apply on Albertsons’s careers site →](https://eofd.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/777150) [OpenNash Jobs](https://jobs.opennash.com/) / [Albertsons](https://jobs.opennash.com/companies/albertsons/) / Service Operations Manager Portland Oregon ## Job description Why choose us? Are you ready to take the next step in your leadership career? Join us for an exciting opportunity as a Service Operations Manager, where customer experience, operational excellence, and front ‑ end leadership come together. At Albertsons Companies, we are looking for team-focused managers who are passionate about customer service, people development, and operational consistency. As a Service Operations Manager, you will oversee front ‑ end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant shopping experience. This role offers a dynamic, customer ‑ facing environment where your work directly supports store performance and customer engagement. Bring your flavor Building the future of food and well ‑ being starts with great service at the front of the store. Bring your passion for customer engagement, operational discipline, and team leadership to a role where you set the tone for service excellence, support your associates, and create positive experiences for every customer, every visit. ### Main r esponsibilities - Leads all front - end and customer service teams, ensuring fast, friendly, and accurate service - Coach and develop associates on service standards, courtesy programs, and service recovery - Oversee daily front ‑ end operations including check stands, self ‑ checkout (SCO), service desk, and checkout processes - Ensure compliance with cash handling, security, returns, refunds, and transaction policies - Monitor scheduling, breaks, staffing levels, and queue management to align labor with business needs - Oversee cash office processes including safe counts, till audits, deposits, and reconciliation - Ensure front ‑ end readiness for audits, compliance requirements, and company programs - Hire, train, coach, schedule, and develop service associates, supervisors, and front ‑ end staff - Support shrink reduction, fraud prevention, and proper handling of restricted items - Complete required reports and maintain strong communication with management teams We are looking for candidates who possess the following: Soft skills: Strong customer ‑ service focus with a calm, professional team presence Effective communication, coaching, and conflict ‑ resolution skills - Strong organization, prioritization, and planning abilities - Ability to multitask in a fast ‑ paced, customer ‑ facing environment Competencies: Front ‑ end and customer service operations Cash handling, cash office accuracy, and compliance execution Labor planning, scheduling, and service productivity Service standards, audit readiness, and loss prevention support Knowledge: Store operations, service programs, and front ‑ end systems Cash handling procedures, security protocols, and transaction policies Scheduling tools and basic computer applications Abilities: Ability to review service metrics, labor usage, and performance trends - Ability to train, coach, and develop associates and supervisors - Ability to stand, move, lift, carry, or push moderate loads as required Travel requirements: None Other requirements: Flexible availability including evenings, weekends, and holidays; reliable attendance; compliance with company policies, safety standards, and the Code of Business Conduct We also provide a variety of benefits including: Competitive w ages paid weekly Associate discounts Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits Leaders invested in your training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve Our Values – Click below to view video: ACI Values A copy of the full job description can be made available to you. ## At a glance - Posted by the employer: Oct 6, 2026 - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 13, 2026 - Listed for: 7 days - Location: Portland, OR, United States - Employment type: Full-time[Apply on Albertsons’s careers site →](https://eofd.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/777150) ## More jobs at Albertsons ### [Bakery Clerk](https://jobs.opennash.com/companies/albertsons/jobs/9fe16014f0ca7ef3e183/) Portland, OR, United States ### [Buyer- Center of Store (grocery)](https://jobs.opennash.com/companies/albertsons/jobs/f816f294f5d358bf8b4e/) Portland, OR, United States ### [CDL A Truck Driver](https://jobs.opennash.com/companies/albertsons/jobs/dfedcd8d6574c37e7261/) Portland, OR, United States ### [Deli Clerk](https://jobs.opennash.com/companies/albertsons/jobs/9fbc58f651dc7e021049/) Portland, OR, United States ## Similar jobs at other companies ### [Relationship Banker- Portland East Market - Portland, OR and Surrounding Areas](https://jobs.opennash.com/companies/jpmorganchase/jobs/5667c1bd89d31a17ad11/) JPMorganChase · Portland, OR, United States ### [Senior Home Lending Advisor - Portland OR](https://jobs.opennash.com/companies/jpmorganchase/jobs/751ce1d53f1ffc7fbb77/) JPMorganChase · Portland, OR, United States ### [Security Officer (Temporary) - Hilton Portland Downtown](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/8e7d21b6f8d3a1c93cf3/) Hilton Worldwide Holdings · Portland, OR, United States ### [Houseperson - Embassy Suites by Hilton Portland Downtown](https://jobs.opennash.com/companies/hilton-worldwide-holdings/jobs/3bd24ae3dbc4109c8158/) Hilton Worldwide Holdings · Portland, OR, United States ### [ES Field Project Manager in Portland, Oregon, 97217 | Environmental Project Management at Republic Services](https://jobs.opennash.com/companies/republic-services/jobs/8d0da094a5ad310927c6/) Republic Services · Portland, Oregon OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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