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AIRBUS · Brasov

# ERP Service Delivery Leader

Brasov Full-time 

Listed on AIRBUS’s official careers site. Posted February 27, 2026. Check that it is still open and apply there.
[Apply on AIRBUS’s careers site →](https://ag.wd3.myworkdayjobs.com/Airbus/job/Brasov-30-Hermann/ERP-Service-Delivery-Leader_JR10393105)

[OpenNash Jobs](https://jobs.opennash.com/) / [AIRBUS](https://jobs.opennash.com/companies/airbus/) / ERP Service Delivery Leader

## Job description

### Job Description

As the ERP Service & Release Delivery Leader, you are responsible for managing and delivering through the selected service providers for all SAP solutions within the organization. You will design service governance and define technical process steps to ensure seamless system changes and high-quality service delivery.

### Your Responsibilities

Service Provider Management: Manage and control the SAP Application Management Service Partner to ensure performance and reliability.

### Release & Deployment Steering

Define and steer the deployment of IT projects, including comprehensive release planning.

### Operational Excellence

Increase productivity through service optimization and ensure regular SAP system patching by the service provider.

### Process Ownership

Take ownership of the deployment process for SAP IT demands using tools such as ServiceNow and SAP Solution Manager.

### Governance & Compliance

Ensure all service management activities meet legal and regulatory requirements.

### Collaboration

Act as the central SAP interface for process owners and collaborate with various SAP teams and specialist departments.

### Quality & Risk

Execute quality assurance measures (OLAs), manage documentation, and oversee risk and change management processes.

### Your mission

As a ERP Service & Release Delivery Leader, you are responsible to manage and select the service provider for the all SAP solutions in Arbus Aerostructures. Designing a service gouvernance involving the ticket tool Service NOW, defining the process steps in CHARM of SAP Solution Manager vor system changes, communication in the internal organisation., Project collaboration takes place with various SAP teams and the respective specialist departments.

Documentation, risk management, and change management. Execution of quality assurance measures/OLAs, continuous improvement of service.

### What we're looking for

Education: Diploma or Master’s degree in Computer Science, Business Informatics, Engineering, or an equivalent qualification.

### Experience

Several years of service delivery and release management through various methodologies like SAFe / ITIL/ SIAM / LeanIT experience specifically within the SAP projects environment.

### Technical Skills

Profound knowledge of SAP Solution Manager (including ChaRM), ARIS ServiceNow and JIRA.

### Success Metrics

partner performance, quality, cost efficiency, optimization, stability What we offer: We offer you more than just a job: a career where you are truly valued. Alongside a competitive salary and innovative projects, you'll enjoy a comprehensive benefits package, designed for you.

### Attractive financial package

A competitive salary and multiple bonuses (for performance, attendance, and holidays).

### Health and relaxation

A private medical plan with Regina Maria and access to wellness at Belaqva.

### Flexibility and comfort

A hybrid work policy and provided transportation in the Brașov area.

### Continuous development

Mentorship from expert leaders and access to books through a Bookster subscription. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

### Company

Airbus Aerostructures S.R.L.

### Employment Type

Permanent ------- Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

## At a glance
- Posted by the employer: Feb 27, 2026
- First seen by OpenNash: Oct 13, 2026
- Last checked: Oct 13, 2026
- Listed for: 228 days
- Location: Brasov
- Employment type: Full-time[Apply on AIRBUS’s careers site →](https://ag.wd3.myworkdayjobs.com/Airbus/job/Brasov-30-Hermann/ERP-Service-Delivery-Leader_JR10393105)

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