[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All AIA Group jobs](https://jobs.opennash.com/companies/aia-group/) · [Search jobs](/search/) AIA Group · Kuala Lumpur, AIA Malaysia, MY # Client Management, Analyst Kuala Lumpur, AIA Malaysia, MY Full-time Executive & Management Listed on AIA Group’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on AIA Group’s careers site →](https://aia.wd3.myworkdayjobs.com/External/job/Kuala-Lumpur-MY-AIA-Malaysia/Client-Management--Analyst_JR-61247) [OpenNash Jobs](https://jobs.opennash.com/) / [AIA Group](https://jobs.opennash.com/companies/aia-group/) / Client Management, Analyst ## Job description At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. So if you believe in inspiring a better future, read on. About the Role Responsible for the relationships with assigned clients. ### Responsibilities Building and maintaining professional relationships and actively engage with clients and intermediaries to achieve overall sales and profitability targets. Provide consultative recommendation through analysis of Claims & Utilisation reports and propose measures to clients to better manage cost. Collaborate proactively and transparently with internal stakeholders (Operations, Customer Experience, Training, etc) to optimize the customer experience. Arrange and participate in internal and external client debrief Act as “door-opener” to Segment management team Responsible for proposing new product or initiatives for Direct Clients To monitor seamless implementation, including policy enrolment, briefing, helpdesk, policy issuance, setup Involve in projects or initiatives that will further grow the overall CS business Requirements Possess a degree with business or equivalent. Relevant working experience in commercial, client-facing role. Possess strong presentation, planning, organization and analytical skills Ability to handle customer complaints and/or requests with a sense of urgency and have the ability to be impartial and objective. Strong team player, adaptable and versatile in working style Independent, energetic, passionate, proactive, performance driven Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Jul 16, 2026 - Last checked: Oct 18, 2026 - Listed for: 94 days - Location: Kuala Lumpur, AIA Malaysia, MY - Employment type: Full-time[Apply on AIA Group’s careers site →](https://aia.wd3.myworkdayjobs.com/External/job/Kuala-Lumpur-MY-AIA-Malaysia/Client-Management--Analyst_JR-61247) ## More jobs at AIA Group ### [Associate Director, Innovation & Technology Strategy](https://jobs.opennash.com/companies/aia-group/jobs/7d4172fda7318912d2a1/) Kuala Lumpur, AIA Malaysia, MY ### [Associate Director, Solutions Portfolio Lead](https://jobs.opennash.com/companies/aia-group/jobs/4b9293bcf0ee522d4ea1/) Kuala Lumpur, AIA Malaysia, MY ### [Client Management, Specialist](https://jobs.opennash.com/companies/aia-group/jobs/8eec948c1eefe1d22e5d/) Kuala Lumpur, AIA Malaysia, MY ### [Employee Benefits Claims Management, Analyst](https://jobs.opennash.com/companies/aia-group/jobs/cd5ab4a4284de77ba504/) Kuala Lumpur, AIA Malaysia, MY ### [Individual Claims Management, Analyst](https://jobs.opennash.com/companies/aia-group/jobs/e472f6957c391191f625/) Kuala Lumpur, AIA Malaysia, MY ## Similar jobs at other companies ### [Client Lifecycle Management Analyst](https://jobs.opennash.com/companies/hsbc-holdings/jobs/5478bdf084dfcf47dc5d/) HSBC Holdings · Geneva, Switzerland ### [Business Management - IPB CLIENT SERVICE - Analyst](https://jobs.opennash.com/companies/jpmorganchase/jobs/df0a57e56f34a66c5da6/) JPMorganChase · Bengaluru, Karnataka, India ### [senior analyst workforce management systems client relations center](https://jobs.opennash.com/companies/richemont/jobs/60fa941f29b3c87c24a9/) Richemont ### [2028 Asset Management Client Program - Full Time Analyst - Tokyo](https://jobs.opennash.com/companies/jpmorganchase/jobs/5c0e6a3de01a56820ab9/) JPMorganChase · Tokyo-To, Japan ### [韩国企业及机构银行客户管理高级经理（韩语）Senior Client Manager, Korea CIB Client Management](https://jobs.opennash.com/companies/hsbc-holdings/jobs/57fa0d61758d8695f918/) HSBC Holdings · Foshan, Guangdong, China OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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