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AIA Group · Makati, AIA Philippines, PH

# Service Management Specialist (Incident and Problem)

Makati, AIA Philippines, PH Full-time Executive & Management 

Listed on AIA Group’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there.
[Apply on AIA Group’s careers site →](https://aia.wd3.myworkdayjobs.com/External/job/Makati-PH-AIA-Philippines/Service-Management-Specialist--Incident-and-Problem-_JR-59588)

[OpenNash Jobs](https://jobs.opennash.com/) / [AIA Group](https://jobs.opennash.com/companies/aia-group/) / Service Management Specialist (Incident and Problem)

## Job description

Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day.

We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment. If you want to shape a brighter future at AIA Digital+, please read on. About the Role Responsible for managing information technology infrastructure as well as applications and software within AIA and providing technical support to internal users
- Provide technical expertise in the management of network facilities
- Configure, install, maintain and upgrade computer hardware including physical hardware such as servers, laptops, network switches, routers and software
- Administer web system hardware and operating system server software
- Provide on-site and remote technical support to AIA's internal users of computer applications and hardware Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Jul 16, 2026
- Last checked: Oct 18, 2026
- Listed for: 94 days
- Location: Makati, AIA Philippines, PH
- Employment type: Full-time[Apply on AIA Group’s careers site →](https://aia.wd3.myworkdayjobs.com/External/job/Makati-PH-AIA-Philippines/Service-Management-Specialist--Incident-and-Problem-_JR-59588)

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