[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All AIA Group jobs](https://jobs.opennash.com/companies/aia-group/) · [Search jobs](/search/) AIA Group # Associate Director, Governance and Control Hong Kong, AIA Hong Kong & Macau, HK Full-time Director Executive & Management Listed on AIA Group’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on AIA Group’s careers site →](https://aia.wd3.myworkdayjobs.com/External/job/Hong-Kong-HK-AIA-Hong-Kong--Macau/Associate-Director--Governance-and-Control_JR-68062) [OpenNash Jobs](https://jobs.opennash.com/) / [AIA Group](https://jobs.opennash.com/companies/aia-group/) / Associate Director, Governance and Control ## Job description At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. So if you believe in inspiring a better future, read on. About the Role This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey—both directly and indirectly. Lead Governance & Control team of Partnership Distribution to manage the operation and sustain long term business quality Roles and Responsibilities: Design and manage the execution of business quality framework for different distribution channels and models Design and implement effective controls in the identified risk areas of partnership distribution channels including but not limited to the following: - Selection and appointment of intermediaries - On-going appraisal of intermediaries - Sales & marketing and communication controls - Compensation controls - Sales process and business quality management - Customer complaint and conduct management - Liaise with business partners and other internal stakeholders to implement effective controls in the identified risk areas - Work closely with business partners on business quality related areas and make sure the guidelines from IA is observed - Perform regular risk and control assessment for the department, and drive actions to address areas with increased risks - Manage and report compliance incidents for the department Co-ordinate and provide supports for review of the department by Compliance, Internal - Audit and regulators - Drive to enhance the awareness and knowledge of risk management and controls & governance for the department staff and business partners - Lead governance related initiatives to sustain long term business quality - Drive people development and performance driven culture - Lead ad hoc projects and assignments - Ensure team members who perform regulated activities have obtained the relevant licenses and fulfilled the licensing requirements Minimum Job Requirements: University/College graduate with 10 years’ relevant working experiences with supervisory responsibilities - Strong organizing and management skills - Strong presentation and communication skills Good written and spoken English and Cantonese Obtain relevant license if your job involves regulated activities Others: You are required to obtain the license of Insurance Authority (IA) (Paper 1, 3 and 5) You are required to obtain relevant license if your job involves in regulated activities - Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. - You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Jul 16, 2026 - Last checked: Oct 18, 2026 - Listed for: 94 days - Location: Hong Kong, AIA Hong Kong & Macau, HK - Employment type: Full-time[Apply on AIA Group’s careers site →](https://aia.wd3.myworkdayjobs.com/External/job/Hong-Kong-HK-AIA-Hong-Kong--Macau/Associate-Director--Governance-and-Control_JR-68062) ## More jobs at AIA Group ### [Associate Director, Wellness Strategy and Development](https://jobs.opennash.com/companies/aia-group/jobs/2c7ede2b1fd21ace1014/) Hong Kong, AIA Hong Kong & Macau, HK ### [HNW Underwriting Case Management, Senior Principal](https://jobs.opennash.com/companies/aia-group/jobs/ee61bb718102ed6b929e/) Hong Kong, AIA Hong Kong & Macau, HK ### [Product Development, Senior Principal/Principal (Associate Director/Senior Manager)](https://jobs.opennash.com/companies/aia-group/jobs/7ff0a8c32c7866a06366/) Hong Kong, AIA Hong Kong & Macau, HK ### [Senior Manager, Partnership Excellence & Governance (Case Management for Mass Brokerage)](https://jobs.opennash.com/companies/aia-group/jobs/6d4775ffe3e79b79994d/) Hong Kong, AIA Hong Kong & Macau, HK ### [Strategic Alliances, Senior Principal (Associate Director)](https://jobs.opennash.com/companies/aia-group/jobs/66bf3b1b0e6d91509c2d/) Hong Kong, AIA Hong Kong & Macau, HK ## Similar jobs at other companies ### [FCI:Complaint Insights & Control Governance](https://jobs.opennash.com/companies/axis-bank/jobs/08d0ddbbf7eef854b209/) Axis Bank · Mumbai ### [Operations Governance & Control Assistant Manager](https://jobs.opennash.com/companies/mashreq-bank/jobs/8982547650ed1fa8b3eb/) Mashreq Bank · Egypt ### [Tax Information Reporting Governance Control Analyst](https://jobs.opennash.com/companies/citigroup/jobs/05dd8975ee433e7bef0c/) Citigroup · Mumbai Maharashtra India ### [Asset and Liability Capital Management - Governance and Control](https://jobs.opennash.com/companies/hsbc-holdings/jobs/78656671166d7065faf8/) HSBC Holdings · Azcapotzalco, Ciudad de México, Mexico ### [Director, ORM Methodology, Governance & Reporting](https://jobs.opennash.com/companies/aegon/jobs/1e46c68a0960a70329e8/) Aegon OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)