[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All AIA Group jobs](https://jobs.opennash.com/companies/aia-group/) · [Search jobs](/search/) AIA Group # Manager, Command Centre Kuala Lumpur, AIA Digital+ Malaysia Full-time Manager or lead Listed on AIA Group’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on AIA Group’s careers site →](https://aia.wd3.myworkdayjobs.com/External/job/Kuala-Lumpur-AIA-Digital-Malaysia/Manager--Command-Centre_JR-68095-1) [OpenNash Jobs](https://jobs.opennash.com/) / [AIA Group](https://jobs.opennash.com/companies/aia-group/) / Manager, Command Centre ## Job description Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment. If you want to shape a brighter future at AIA Digital+, please read on. About the Role With respect to multiple technology knowledge - Ensures IT service availability and minimises the AIA’s business impact of IT service outages through the effective management. - Contributes to the improvement of user satisfaction with IT services by ensuring that the arrangements remain aligned with business needs and priorities and fit for purpose. ### Roles and Responsibilities Team Leadership Lead and manage a team of IT professionals, fostering a collaborative and efficient working environment. Application Monitoring Oversee the continuous monitoring of applications to ensure optimal performance and availability, responding swiftly to alerts and incidents. Batch Management Manage and execute batch jobs, ensuring timely completion and troubleshooting any issues that arise. Patching Management Coordinate and implement patch management processes to maintain system security and reliability. Change Management Facilitate change management processes, ensuring that changes are executed with minimal disruption to services and are documented appropriately. Incident Management Support Providing guidance and support to the team in resolving incidents effectively. Level 1 Technical Support Provide first-line technical support to resolve issues quickly and efficiently, escalating to higher support levels as necessary. Network Monitoring Monitor network performance and troubleshoot connectivity issues, ensuring the integrity and security of network operations. ### Minimum Job Requirements Relevant Experience: 7 years of experience in IT operations, with at least 3 year in a supervisory or management role. OR An equivalent combination of qualifications and relevant experience. ### Education Bachelor’s degree holder of University on Information Technology or related discipline Relevant IT certifications (e.g., ITIL, CompTIA) are a plus Technical Skills: Strong knowledge of application monitoring tools, batch processing systems, patch management, and network monitoring tools. Excellent analytical and problem-solving skills, with the ability to make decisions under pressure. Strong verbal and written communication skills, capable of interacting with technical and non-technical stakeholders. Working Conditions Shift Work - This position requires working in shifts on-site, including nights and weekends, to ensure 24/7 operation of the IT Command Centre. Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Jul 16, 2026 - Last checked: Oct 18, 2026 - Listed for: 94 days - Location: Kuala Lumpur, AIA Digital+ Malaysia - Employment type: Full-time[Apply on AIA Group’s careers site →](https://aia.wd3.myworkdayjobs.com/External/job/Kuala-Lumpur-AIA-Digital-Malaysia/Manager--Command-Centre_JR-68095-1) ## More jobs at AIA Group ### [Analyst, Cloud Application Transformation](https://jobs.opennash.com/companies/aia-group/jobs/cf256a34b5b744cdaef2/) Kuala Lumpur, AIA Digital+ Malaysia ### [Analyst, HRIT](https://jobs.opennash.com/companies/aia-group/jobs/ebdc40a9d348f76a347f/) Kuala Lumpur, AIA Digital+ Malaysia ### [Analyst, Individual Life](https://jobs.opennash.com/companies/aia-group/jobs/20c3300d6f92ad754790/) Kuala Lumpur, AIA Digital+ Malaysia ### [Analyst, Power Platform](https://jobs.opennash.com/companies/aia-group/jobs/77f2dc11fdbd780d65df/) Kuala Lumpur, AIA Digital+ Malaysia ### [Analyst, Process Transformation-1](https://jobs.opennash.com/companies/aia-group/jobs/4fc482f45ae0459698e0/) Kuala Lumpur, AIA Digital+ Malaysia ## Similar jobs at other companies ### [Senior SOC Engineer (GTS - Command Centre)](https://jobs.opennash.com/companies/oversea-chinese-banking/jobs/3a7f126f7ea2678f8e35/) Oversea-Chinese Banking · OCBC Singapore ### [SOC Tier 3 Analyst (GTS - Command Centre)](https://jobs.opennash.com/companies/oversea-chinese-banking/jobs/b6fe4222ef78499f3476/) Oversea-Chinese Banking · OCBC Singapore ### [Manager, Command Centre, Enterprise Workforce Management](https://jobs.opennash.com/companies/td-bank-group/jobs/0634c9ba05ff43f38b60/) TD Bank Group · London, Ontario +1 more ### [Engineer, Global Integrated Command Centre](https://jobs.opennash.com/companies/prudential/jobs/3eba7cc499864a4c3aba/) Prudential · Kuala Lumpur ### [Senior Officer, Integrated Operations Command Centre, Corporate Real Estate Services](https://jobs.opennash.com/companies/united-overseas-bank/jobs/111b241fea07b5b26e15/) United Overseas Bank · Central Region OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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