[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All AIA Group jobs](https://jobs.opennash.com/companies/aia-group/) · [Search jobs](/search/) AIA Group # Lead Analyst, GASC-USC – Service Hub – RPA Kuala Lumpur, AIA Digital+ Malaysia Full-time Manager or lead Listed on AIA Group’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on AIA Group’s careers site →](https://aia.wd3.myworkdayjobs.com/External/job/Kuala-Lumpur-AIA-Digital-Malaysia/Lead-Analyst--GASC-USC---Service-Hub---RPA_JR-55295-1) [OpenNash Jobs](https://jobs.opennash.com/) / [AIA Group](https://jobs.opennash.com/companies/aia-group/) / Lead Analyst, GASC-USC – Service Hub – RPA ## Job description Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment. If you want to shape a brighter future at AIA Digital+, please read on. About the Role Responsible for providing application development and support services to meet AIA's business needs. - Review document(s) including PDD, SDD, Code review, knowledge transfer but not limited to that was developed from Project team to be sufficiently adequate to follow up as a form of BAU support. - Provide on-going support for all automation built on Power Automate Desktop (Core) and UIPATH, managed by USCRPA team and to provide workaround/solutions based on existing catalog/knowledge base. - Ensure the automation solutions developed adhered to AIA standards. Perform BAU activities as per defined in accordance to USCRPA operational policy which are generally of simple to medium complexity scenarios. Responsible for communicating with users to understand, log, categorize and develop and maintain development documentation (Functional and Technical Specifications) and other relevant documentation as necessary (for example, new connector or customized connector) to ensure development work and compliance to Change Governance and Information Security. Implement changes related to incidents & change requests and deploy to production system. The resolution time of incidents and change requests should meet agreed SLA based on their priority. As needed, perform code reviews, exercise regression testing, and conduct user-acceptance testing. Co-ordinate and perform regular patches, upgrades to the platform Supporting Assistant Manager/Manager on work assignments as per required. Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Jul 16, 2026 - Last checked: Oct 18, 2026 - Listed for: 94 days - Location: Kuala Lumpur, AIA Digital+ Malaysia - Employment type: Full-time[Apply on AIA Group’s careers site →](https://aia.wd3.myworkdayjobs.com/External/job/Kuala-Lumpur-AIA-Digital-Malaysia/Lead-Analyst--GASC-USC---Service-Hub---RPA_JR-55295-1) ## More jobs at AIA Group ### [Analyst, Cloud Application Transformation](https://jobs.opennash.com/companies/aia-group/jobs/cf256a34b5b744cdaef2/) Kuala Lumpur, AIA Digital+ Malaysia ### [Analyst, HRIT](https://jobs.opennash.com/companies/aia-group/jobs/ebdc40a9d348f76a347f/) Kuala Lumpur, AIA Digital+ Malaysia ### [Analyst, Individual Life](https://jobs.opennash.com/companies/aia-group/jobs/20c3300d6f92ad754790/) Kuala Lumpur, AIA Digital+ Malaysia ### [Analyst, Power Platform](https://jobs.opennash.com/companies/aia-group/jobs/77f2dc11fdbd780d65df/) Kuala Lumpur, AIA Digital+ Malaysia ### [Analyst, Process Transformation-1](https://jobs.opennash.com/companies/aia-group/jobs/4fc482f45ae0459698e0/) Kuala Lumpur, AIA Digital+ Malaysia ## Similar jobs at other companies ### [Intern, Customer Care Center (GASC)](https://jobs.opennash.com/companies/rolls-royce-holdings/jobs/a8508855cc43f3e5ccf3/) Rolls-Royce Holdings · Tukang ### [Service Coordinator/Functional Analyst](https://jobs.opennash.com/companies/ageas/jobs/6a94c85c874b89d7a195/) Ageas ### [Mobility Advisory & Service Analyst](https://jobs.opennash.com/companies/accenture/jobs/9cd3833bb353a18303e2/) Accenture ### [HR Service Delivery Analyst](https://jobs.opennash.com/companies/accenture/jobs/1082c31d1680adc5329f/) Accenture ### [Business Management - IPB CLIENT SERVICE - Analyst](https://jobs.opennash.com/companies/jpmorganchase/jobs/df0a57e56f34a66c5da6/) JPMorganChase · Bengaluru, Karnataka, India OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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