[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All AIA Group jobs](https://jobs.opennash.com/companies/aia-group/) · [Search jobs](/search/) AIA Group · Taguig, AIA Philippines, PH # Maturities: Insurance Operations Taguig, AIA Philippines, PH Full-time Operations Listed on AIA Group’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on AIA Group’s careers site →](https://aia.wd3.myworkdayjobs.com/External/job/Taguig-PH-AIA-Philippines/Maturities--Insurance-Operations_JR-54048) [OpenNash Jobs](https://jobs.opennash.com/) / [AIA Group](https://jobs.opennash.com/companies/aia-group/) / Maturities: Insurance Operations ## Job description FIND YOUR 'BETTER' AT AIA We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives. If you believe in better, we’d love to hear from you. About the Role The Insurance Maturities Officer is responsible for handling policies that have reached their maturity date. This involves verifying documentation, calculating benefits, coordinating with internal departments, and ensuring customer satisfaction through accurate and efficient disbursement of funds. ### Key Responsibilities Policy Maturity Processing Review and verify the details of all maturing insurance policies. Ensure all required transaction documentation are complete. Confirm policy terms, benefits, and maturity values based on policy records. ### Benefits Calculation and Disbursement Accurately calculate maturity benefits, including bonuses, interests and additional payouts. Coordinate with other departments for timely disbursement of funds. Monitor and resolve discrepancies in payouts or payout details. Customer Service Interaction and Support Communicate with stakeholders regarding maturity timelines, requirements and benefits. Handle customer inquiries and resolve issues related to policy maturity. Ensure a high level of customer satisfaction through clear communication and excellent service. Compliance and Reporting Ensure all processes adhere to regulatory and company standards. Maintain accurate records of all transactions and correspondences. Prepare reports on matured policies, payouts, and pending cases for management review. Collaboration and Continuous Improvement Work closely with stakeholders to streamline processes and requirements. Suggest improvements to the maturity process for better efficiency and customer experience. ### Stretched Assignments Process improvement projects Identify inefficiencies or bottlenecks in the maturity process and recommend enhancements Lead a cross-functional team in implementing new initiatives geared towards process and service improvement. Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Jul 16, 2026 - Last checked: Oct 18, 2026 - Listed for: 94 days - Location: Taguig, AIA Philippines, PH - Employment type: Full-time[Apply on AIA Group’s careers site →](https://aia.wd3.myworkdayjobs.com/External/job/Taguig-PH-AIA-Philippines/Maturities--Insurance-Operations_JR-54048) ## More jobs at AIA Group ### [Project Manager Principal](https://jobs.opennash.com/companies/aia-group/jobs/4aa3fd9ec42552416cd6/) Taguig, AIA Philippines, PH ### [AI Engineer Consultant](https://jobs.opennash.com/companies/aia-group/jobs/e3f94cc500f4b195049d/) Taguig, AIA Philippines, PH ### [Actuarial Consultant](https://jobs.opennash.com/companies/aia-group/jobs/a3a4bd9a7a8fa6cf769e/) Taguig, AIA Philippines, PH ### [Actuarial Pricing Intern](https://jobs.opennash.com/companies/aia-group/jobs/27eb9fade88fb7fd5444/) Taguig, AIA Philippines, PH ### [Actuarial Specialist](https://jobs.opennash.com/companies/aia-group/jobs/1e084994d8942b5f80d2/) Taguig, AIA Philippines, PH ## Similar jobs at other companies ### [Area Manager - Insurance Business/Senior Area Manager - Insurance Business](https://jobs.opennash.com/companies/bajaj-finserv/jobs/124ca6705de7a95dac7e/) Bajaj Finserv · Ranchi ### [Area Manager - Insurance Business/Senior Area Manager - Insurance Business](https://jobs.opennash.com/companies/bajaj-finserv/jobs/6bf1acf5260811a6bc91/) Bajaj Finserv ### [CMB Insurance Business Development Manager - Hang Seng Insurance - Hang Seng Bank (HK)](https://jobs.opennash.com/companies/hsbc-holdings/jobs/e86ff800045eaac2500d/) HSBC Holdings · Mongkok, Kowloon, Hong Kong ### [Regional Operations Manager - Insurance Operations](https://jobs.opennash.com/companies/gallagher/jobs/9437c071529b91db8790/) Gallagher · Bogota, Colombia ### [Insurance Advisor](https://jobs.opennash.com/companies/ageas/jobs/888c2b798898d22828d7/) Ageas OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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